---
title: "COVID19 NHS and Social Care Messaging Service App"
ocid: "ocds-b5fd17-88eeeaef-32c9-4a00-ab3e-0a44d5a58ce6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-88eeeaef-32c9-4a00-ab3e-0a44d5a58ce6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-88eeeaef-32c9-4a00-ab3e-0a44d5a58ce6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-88eeeaef-32c9-4a00-ab3e-0a44d5a58ce6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2020-05-26"
---

# COVID19 NHS and Social Care Messaging Service App

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-88eeeaef-32c9-4a00-ab3e-0a44d5a58ce6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-88eeeaef-32c9-4a00-ab3e-0a44d5a58ce6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-88eeeaef-32c9-4a00-ab3e-0a44d5a58ce6.json)

## Summary

The NHS Business Services Authority has awarded a contract for the "COVID19 NHS and Social Care Messaging Service App", valued at £144,000. This service falls under the software package and information systems category and encompasses a crucial communication platform for the NHS and Adult Social Care workforce during the COVID-19 pandemic. The procurement method was a limited, negotiated procedure without prior publication, with the contract period spanning from 20 April 2020 to 31 December 2020. The award notice was published on 26 May 2020, following the urgent nature of this procurement process due to the unforeseen circumstances surrounding the pandemic.

This contract presents significant opportunities for small and medium-sized enterprises (SMEs) that specialise in software development and technology services. Businesses experienced in creating communication platforms or applications tailored to the healthcare sector would be particularly well-suited to compete in such tenders. The ongoing demand for innovative solutions to support the NHS highlights the potential for growth in the tech industry, especially in response to public health emergencies.

## Notice

As part of the Government's urgent response to the COVID19 outbreak, the NHSBSA has deployed a communications platform which enables direct communications with the NHS and Adult Social Care workforce. The provisions of Regulation 32 (2) (c) have been used, where extreme urgency due to the COVID19 outbreak was not foreseen by the NHSBSA and therefore the time limits for the open or restricted procedures or competitive procedures with negotiation could not be complied with. Term of the contract is 20/04/2020 to 31/12/2020. Additional information: Contract has been awarded on Supplier Terms and Conditions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a4191dc9-a578-4cab-9351-1aefe056ac95 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated procedure without prior publication (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 May 2020 |
| Submission deadline | 20 Apr 2020 |
| Future notice date | Not specified |
| Award date | 22 Apr 2020 |
| Contract period | 19 Apr 2020 - 31 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £144,000 |
| Lots value | Not specified |
| Awards value | £144,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HIVE LEARNING |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 26 May 2020 at 08:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a4191dc9-a578-4cab-9351-1aefe056ac95

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a4191dc9-a578-4cab-9351-1aefe056ac95
  26th May 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-88eeeaef-32c9-4a00-ab3e-0a44d5a58ce6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-88eeeaef-32c9-4a00-ab3e-0a44d5a58ce6.json.