---
title: "Warden Call Servicing"
ocid: "ocds-b5fd17-891a0094-0f17-4c99-9f36-c77a702ea15c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-891a0094-0f17-4c99-9f36-c77a702ea15c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-891a0094-0f17-4c99-9f36-c77a702ea15c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-891a0094-0f17-4c99-9f36-c77a702ea15c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHTOWN HOUSING ASSOCIATION LIMITED"
published: "2025-05-20"
---

# Warden Call Servicing

Buyer: HIGHTOWN HOUSING ASSOCIATION LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-891a0094-0f17-4c99-9f36-c77a702ea15c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-891a0094-0f17-4c99-9f36-c77a702ea15c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-891a0094-0f17-4c99-9f36-c77a702ea15c.json)

## Summary

The procurement process for "Warden Call Servicing" was managed by Hightown Housing Association Limited, located in Hemel Hempstead, England. It falls under the industry category of "Miscellaneous repair and maintenance services" with a CPV code 50800000. This tender was a call-off from the EEM Warden Call Servicing Framework EEM037, using a selective procurement method to identify a suitable supplier. The procurement process has reached the award stage, with the contract set to span from 1st June 2025 to 31st May 2028. The awarded supplier is OpenView Security Solutions Ltd, and the contract is valued at £68,000. The tender focused on service delivery within the South East region of the United Kingdom.

This opportunity presents significant potential for business growth, particularly for small to medium-sized enterprises (SMEs), given its selective procurement method from a framework agreement. The work involves essential repair and maintenance services, appealing to businesses operating in the relevant industry category looking to expand their service portfolio or establish a foothold in the public sector. Companies specialising in maintenance services, particularly those with experience in framework agreements, would find this an apt prospect due to the scale and duration of the contract.

## Notice

Call off from EEM Warden Call Servicing Framework EEM037

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/52932b11-252f-4dd9-8aa3-2450a937ae81 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2025 |
| Submission deadline | 1 May 2025 |
| Future notice date | Not specified |
| Award date | 13 May 2025 |
| Contract period | 31 May 2025 - 31 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £68,000 |
| Lots value | Not specified |
| Awards value | £68,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHTOWN HOUSING ASSOCIATION LIMITED |
| Locality | HEMEL HEMPSTEAD |
| Post town | Hemel Hempstead |
| Postcode | HP2 4XH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Dacorum |
| Electoral ward | Adeyfield East |
| Westminster constituency | Hemel Hempstead |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPENVIEW SECURITY SOLUTIONS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50800000 - Miscellaneous repair and maintenance services

## Release History

- 20 May 2025 at 11:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/52932b11-252f-4dd9-8aa3-2450a937ae81

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/52932b11-252f-4dd9-8aa3-2450a937ae81
  20th May 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.hightownha.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-891a0094-0f17-4c99-9f36-c77a702ea15c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-891a0094-0f17-4c99-9f36-c77a702ea15c.json.