---
title: "CRM Solution"
ocid: "ocds-b5fd17-8934a97d-20d4-4cca-bced-137112a6adc0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8934a97d-20d4-4cca-bced-137112a6adc0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8934a97d-20d4-4cca-bced-137112a6adc0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8934a97d-20d4-4cca-bced-137112a6adc0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FCO SERVICES"
published: "2018-08-10"
---

# CRM Solution

Buyer: FCO SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-8934a97d-20d4-4cca-bced-137112a6adc0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8934a97d-20d4-4cca-bced-137112a6adc0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8934a97d-20d4-4cca-bced-137112a6adc0.json)

## Summary

The procurement process involves FCO Services seeking a CRM Solution, classified under Customer Relation Management software. The contract, valued at £299,600, is located in Milton Keynes, England. This procurement is currently at the award stage, following a competitive dialogue process, with the tender period having ended on 14th May 2018. The contract period is set to commence on 15th May 2018 and conclude on 21st September 2018.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) that specialise in software development and customer relationship management solutions. Businesses with expertise in delivering comprehensive CRM systems, especially those that can demonstrate innovative design and deployment capabilities, would be well-positioned to benefit from this contract. Engaging in such procurement processes can help these businesses expand their market presence and foster growth in the public sector.

## Notice

Provision of Discovery, Design/Build and Deployment - Call off from FCO Services Contract XLY832/026/18 Additional information: N/A

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d5e289d4-e4de-48b0-92da-dd173c983973 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Aug 2018 |
| Submission deadline | 14 May 2018 |
| Future notice date | Not specified |
| Award date | 13 May 2018 |
| Contract period | 14 May 2018 - 21 Sep 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £299,600 |
| Lots value | Not specified |
| Awards value | £299,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FCO SERVICES |
| Locality | MILTON KEYNES |
| Post town | Milton Keynes |
| Postcode | MK19 7BH |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ12 Milton Keynes |
| Local authority | Milton Keynes |
| Electoral ward | Newport Pagnell North & Hanslope |
| Westminster constituency | Milton Keynes North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | METHODS BUSINESS AND DIGITAL TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 10 Aug 2018 at 10:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d5e289d4-e4de-48b0-92da-dd173c983973

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d5e289d4-e4de-48b0-92da-dd173c983973
  10th August 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8934a97d-20d4-4cca-bced-137112a6adc0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8934a97d-20d4-4cca-bced-137112a6adc0.json.