---
title: "Technology Enabled Care Services including Call Monitoring"
ocid: "ocds-b5fd17-893b61e0-4327-43a0-9d34-29fea8f194e1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-893b61e0-4327-43a0-9d34-29fea8f194e1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-893b61e0-4327-43a0-9d34-29fea8f194e1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-893b61e0-4327-43a0-9d34-29fea8f194e1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH YORKSHIRE COUNCIL"
published: "2025-10-13"
---

# Technology Enabled Care Services including Call Monitoring

Buyer: NORTH YORKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-893b61e0-4327-43a0-9d34-29fea8f194e1

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## Summary

North Yorkshire Council has awarded a contract for Technology Enabled Care Services, including call monitoring, to Tunstall Healthcare Group Limited. This procurement, categorised under installation services of communications equipment and community health services, focuses on supporting residents in Yorkshire and the Humber region. The procurement process followed a selective method through a call-off from the Procurement for Housing's Technologies for Independent Living Framework, specifically Lot 4 - Combined Telecare Equipment and Monitoring Services. The total estimated contract value is £1,035,286 excluding VAT, with the contract running from 26th September 2025 to 25th September 2027, and options to extend up to 25th September 2029.

This contract presents significant opportunities, particularly for businesses involved in technology-enabled care services, installation and maintenance of communications equipment, and alarm-monitoring services. The two-year initial contract, with potential extensions, offers long-term collaboration prospects, ideal for large and small to medium-sized enterprises (SMEs) looking to expand in this sector. With North Yorkshire Council's selective method approach, businesses experienced in public sector frameworks, particularly those familiar with the needs of community health services, will find this contract particularly beneficial for expanding their operations in the UK region.

## Notice

The Authority wishes to award a contract for Technology Enables Care including Call Monitoring through Procurement for Housing's Technologies for Independent Living: Telecare, Telehealth Framework, Lot 4 - Combined Telecare Equipment and Monitoring Services and Solutions. The aim of this contract is to support the delivery of technology-enabled care to residents across North Yorkshire. It encompasses the supply and installation of equipment, ongoing maintenance, and call monitoring services for individuals using the system. The Contract will be for a period of 2 years 26 September 2025 - 25 September 2027 with two further options to extend for a period of 1 year each. Option to Extend 1: 26 September 2027 - 25 September 2028 Option to Extend 2: 26 September 2028 - 25 September 2029 Therefore, the total possible Contract duration is 4 years. The estimated value of this contract is PS1,035,286 excluding VAT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/10379eca-850f-4b60-8bdc-4c1f9aaa7b91 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Oct 2025 |
| Submission deadline | 11 Sep 2025 |
| Future notice date | Not specified |
| Award date | 17 Sep 2025 |
| Contract period | 25 Sep 2025 - 25 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,035,286 |
| Lots value | Not specified |
| Awards value | £1,035,286 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH YORKSHIRE COUNCIL |
| Locality | NORTHALLERTON |
| Post town | Darlington |
| Postcode | DL7 8AD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Romanby |
| Westminster constituency | Richmond and Northallerton |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TUNSTALL HEALTHCARE GROUP |

## CPV Codes

### Divisions

- 51 - Installation services (except software)
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 51300000 - Installation services of communications equipment
- 79711000 - Alarm-monitoring services
- 85323000 - Community health services

## Release History

- 13 Oct 2025 at 12:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/10379eca-850f-4b60-8bdc-4c1f9aaa7b91

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/10379eca-850f-4b60-8bdc-4c1f9aaa7b91
  13th October 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-893b61e0-4327-43a0-9d34-29fea8f194e1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-893b61e0-4327-43a0-9d34-29fea8f194e1.json.