---
title: "23-103 Unified Communications and Contact Centre"
ocid: "ocds-b5fd17-8968638b-0fc8-4d7d-8301-a687c0c0fcb0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8968638b-0fc8-4d7d-8301-a687c0c0fcb0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8968638b-0fc8-4d7d-8301-a687c0c0fcb0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8968638b-0fc8-4d7d-8301-a687c0c0fcb0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROTHERHAM METROPOLITAN BOROUGH COUNCIL"
published: "2023-12-13"
---

# 23-103 Unified Communications and Contact Centre

Buyer: ROTHERHAM METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-8968638b-0fc8-4d7d-8301-a687c0c0fcb0

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## Summary

The Rotherham Metropolitan Borough Council has awarded a contract for Unified Communications and Contact Centre services to 8X8 UK LIMITED. The contract is valued at £2,164,276 and is valid from December 9, 2023, to December 8, 2027. The procurement process involved a direct award method, and the contract was signed under the Software package and information systems category. The tender was located in Rotherham, England, with a tender period ending on December 8, 2023.

This contract presents opportunities for businesses involved in Communication Solutions and Associated Telephony Services. Companies providing software packages and information systems services might find this tender attractive. The Rotherham Metropolitan Borough Council's award to 8X8 UK LIMITED indicates a preference for large-scale suppliers. Businesses interested in long-term contracts and in the goods category are well-suited to compete in similar future procurement opportunities.

## Notice

Direct award made to 8x8 UK Limited via KCS Procurement Services/ Commercial Services Group; Communication Solutions and Associated Telephony Services (Y22007) framework for the initial period of 1-year from 09/12/2023 to 08/12/2024 plus 3 x 1-year optional extensions to 08/12/2027.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/356e1b16-a48b-4aee-a137-0bb40797f53f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Dec 2023 |
| Submission deadline | 8 Dec 2023 |
| Future notice date | Not specified |
| Award date | 8 Dec 2023 |
| Contract period | 9 Dec 2023 - 8 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,164,276 |
| Lots value | Not specified |
| Awards value | £2,164,276 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROTHERHAM METROPOLITAN BOROUGH COUNCIL |
| Locality | ROTHERHAM |
| Post town | Sheffield |
| Postcode | S60 1AE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE34 Rotherham |
| Local authority | Rotherham |
| Electoral ward | Boston Castle |
| Westminster constituency | Rotherham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 8X8 |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 13 Dec 2023 at 17:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/356e1b16-a48b-4aee-a137-0bb40797f53f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/356e1b16-a48b-4aee-a137-0bb40797f53f
  13th December 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8968638b-0fc8-4d7d-8301-a687c0c0fcb0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8968638b-0fc8-4d7d-8301-a687c0c0fcb0.json.