---
title: "Eclipse III Call Management System"
ocid: "ocds-b5fd17-89896d13-1802-4bf0-950b-17029518d169"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-89896d13-1802-4bf0-950b-17029518d169"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-89896d13-1802-4bf0-950b-17029518d169.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-89896d13-1802-4bf0-950b-17029518d169.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRISTOL CITY COUNCIL"
published: "2019-08-14"
---

# Eclipse III Call Management System

Buyer: BRISTOL CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-89896d13-1802-4bf0-950b-17029518d169

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-89896d13-1802-4bf0-950b-17029518d169)  
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## Summary

The procurement process concerns the acquisition of the "Eclipse III Call Management System" by Bristol City Council, located in Bristol, South West UK. The contract, classified under the CPV category for communication software packages, had a total value of £6,292.69. The procurement method was classified as 'Other', with the tender period closing on 6th August 2019 and the award announced on 13th August 2019. The contract period extends from 23rd August 2019 until 22nd August 2022.

This tender represents a significant opportunity for small and medium-sized enterprises (SMEs), particularly those specialising in communication software and related services. Companies that offer innovative call management solutions, software development, or IT services would strongly align with the needs outlined in this procurement. Engaging with contracts like this can provide SMEs with valuable experience and potentially lead to further opportunities in the public sector.

## Notice

Eclipse III Call Management System

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1a14ea9f-f711-4875-8245-5f2b3e0fe999 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Aug 2019 |
| Submission deadline | 6 Aug 2019 |
| Future notice date | Not specified |
| Award date | 12 Aug 2019 |
| Contract period | 22 Aug 2019 - 22 Aug 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,292 |
| Lots value | Not specified |
| Awards value | £6,292 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRISTOL CITY COUNCIL |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 5TR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Hotwells and Harbourside |
| Westminster constituency | Bristol Central |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DATA TRACK TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48510000 - Communication software package

## Release History

- 14 Aug 2019 at 14:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1a14ea9f-f711-4875-8245-5f2b3e0fe999

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1a14ea9f-f711-4875-8245-5f2b3e0fe999
  14th August 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.bristol.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-89896d13-1802-4bf0-950b-17029518d169. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-89896d13-1802-4bf0-950b-17029518d169.json.
