---
title: "Unified Communications"
ocid: "ocds-b5fd17-89aa3dbb-eec1-44a0-a645-3141ab6b8b02"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-89aa3dbb-eec1-44a0-a645-3141ab6b8b02"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-89aa3dbb-eec1-44a0-a645-3141ab6b8b02.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-89aa3dbb-eec1-44a0-a645-3141ab6b8b02.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CHARNWOOD BOROUGH COUNCIL"
published: "2016-12-20"
---

# Unified Communications

Buyer: CHARNWOOD BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-89aa3dbb-eec1-44a0-a645-3141ab6b8b02

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## Summary

Charnwood Borough Council has completed the procurement process for an Integrated Communications solution under the Crown Commercial framework contract RM1045, Lot 10. The tender, titled "Unified Communications," involves a comprehensive telephony solution aimed at all Charnwood staff, including remote workers and Contact Centre personnel. The total contract value is £393,110, and the initial contract period runs from 31 January 2017 to 31 January 2022. The procurement was classified under the CPV code 32550000, which relates to Telephone equipment, and the procurement method is categorised as 'Other'.

This opportunity is well-suited for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in integrated communication solutions, providing services like SIP trunking, call routing, and managed telephony infrastructure. Businesses that can deliver cloud-hosted services or mobile twinning for remote operations may find significant potential for growth by collaborating with local councils such as Charnwood Borough Council, which is actively seeking innovative solutions to enhance its telecommunication services.

## Notice

Charnwood Borough Council has accessed the Crown Commercial framework contract RM1045, Lot10 for Integrated Communication Integrated telephony solution for all Charnwood staff, remote workers and Contact Centre staff. The solution covers; - connectivity services SIP trunks, DDIs, including resilient connections - Inbound and call routing services, including all telephony call centre services - call recording and analysis - provision of IP handsets - mobile twinning for remote workers - cloud hosted service which include administration of the phone system - fully managed infrastructure

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bb8f6b1c-3042-4092-bbee-031073cfbe75 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Dec 2016 |
| Submission deadline | 28 Sep 2016 |
| Future notice date | Not specified |
| Award date | 25 Nov 2016 |
| Contract period | 31 Jan 2017 - 31 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £393,110 |
| Lots value | Not specified |
| Awards value | £393,110 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHARNWOOD BOROUGH COUNCIL |
| Locality | LOUGHBOROUGH, LECIESTERSHIRE |
| Post town | Leicester |
| Postcode | LE11 2TN |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Charnwood |
| Electoral ward | Loughborough Southfields |
| Westminster constituency | Loughborough |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 4NET TECHNOLOGIES |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32550000 - Telephone equipment

## Release History

- 20 Dec 2016 at 10:32 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bb8f6b1c-3042-4092-bbee-031073cfbe75
- 20 Dec 2016 at 10:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bb8f6b1c-3042-4092-bbee-031073cfbe75

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bb8f6b1c-3042-4092-bbee-031073cfbe75
  20th December 2016 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-89aa3dbb-eec1-44a0-a645-3141ab6b8b02. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-89aa3dbb-eec1-44a0-a645-3141ab6b8b02.json.