---
title: "CJRS Evaluation Qualitative Employee Research"
ocid: "ocds-b5fd17-89abb7ff-65fd-4fc4-8c08-f997ab5a787b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-89abb7ff-65fd-4fc4-8c08-f997ab5a787b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-89abb7ff-65fd-4fc4-8c08-f997ab5a787b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-89abb7ff-65fd-4fc4-8c08-f997ab5a787b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2022-02-28"
---

# CJRS Evaluation Qualitative Employee Research

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-89abb7ff-65fd-4fc4-8c08-f997ab5a787b

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## Summary

The procurement process for the "CJRS Evaluation Qualitative Employee Research" has been conducted by HM Revenue & Customs (HMRC), an organisation based in Manchester, England. This project, classified under the industry category of research services, has reached the award stage, with the contract issued to IPSOS RESEARCH LTD for a value of £100,000. The tender period concluded on 24th January 2022, and the contract commenced on 14th February 2022, lasting until 14th February 2023. This was a selective procurement method, involving a call-off from a framework agreement, aimed at gathering employee insights regarding experiences with the CJRS.

This tender presents opportunities for businesses, particularly small and medium-sized enterprises (SMEs), to engage in research initiatives that investigate employee experiences in furlough scenarios. Companies with expertise in qualitative research methodologies, employee engagement studies, or those specialising in public sector projects would find this a conducive environment for competition. The insights derived from this research could significantly contribute to enhancing HMRC's services, making it an attractive project for firms aiming to collaborate on impactful governmental research.

## Notice

HMRC are initially seeking to undertake one wave of interviews to primarily examine views and experiences of being furloughed through the CJRS (or having colleagues furloughed through the CJRS), and any perceived wider positive and negative impacts. The research will be used to examine views and experiences of being furloughed through the CJRS, filling critical evidence gaps that are not covered by externally commissioned research which has not yet included employee perspectives, HMRC's scheme administrative data, management information and staff and stakeholder evidence in the form of surveys and interviews. The evidence collected will provide learnings that will contribute towards HMRC's Strategic Objectives of transforming tax and payments for our customers and delivering a professional, efficient and engaged organisation. In addition, it will provide key learnings for HMRC to support our ambition to deliver a 'helpful, efficient and effective service', as stated in HMRC's 'Your Charter'. The final report will also be used to demonstrate accountability for the use of public funds. The published report will provide information on HMRC's delivery of CJRS to the general public, Parliament and other external stakeholders, including the National Audit Office.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d482f358-645a-41a6-9538-b90afc118b76 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Feb 2022 |
| Submission deadline | 24 Jan 2022 |
| Future notice date | Not specified |
| Award date | 4 Feb 2022 |
| Contract period | 14 Feb 2022 - 14 Feb 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £110,000 |
| Lots value | Not specified |
| Awards value | £100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IPSOS RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 28 Feb 2022 at 16:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d482f358-645a-41a6-9538-b90afc118b76

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d482f358-645a-41a6-9538-b90afc118b76
  28th February 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8d805f8c-8b25-4d80-a5f3-aa922d676827

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-89abb7ff-65fd-4fc4-8c08-f997ab5a787b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-89abb7ff-65fd-4fc4-8c08-f997ab5a787b.json.