---
title: "GB-Sheffield: Telephony System for SUL Call centre"
ocid: "ocds-b5fd17-89c31170-5109-4837-b043-b144048b477b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-89c31170-5109-4837-b043-b144048b477b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-89c31170-5109-4837-b043-b144048b477b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-89c31170-5109-4837-b043-b144048b477b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRITISH BUSINESS BANK"
published: "2025-07-29"
---

# GB-Sheffield: Telephony System for SUL Call centre

Buyer: BRITISH BUSINESS BANK  
Current stage: Award  
OCID: ocds-b5fd17-89c31170-5109-4837-b043-b144048b477b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-89c31170-5109-4837-b043-b144048b477b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-89c31170-5109-4837-b043-b144048b477b.json)

## Summary

The public procurement process for the "GB-Sheffield: Telephony System for SUL Call centre" has been awarded under the completion status. Managed by the British Business Bank and procured through an internal single tender business case process, this contract is classified under the telecommunications network industry category. It spans various locations, including the United Kingdom, British Overseas Territories, Channel Islands, Isle of Man, Europe, and beyond. The procurement stage is the award stage, with the contract value recently increased by £4,338.10 as of 29 July 2025, bringing the total value to £28,842 GBP. The contract period began on 28 January 2025 and is set to conclude on 27 January 2026.

This tender presents substantial growth opportunities for businesses, particularly those specialising in telecommunications systems. Large enterprises, such as Vonage Business Limited, which has been awarded this contract, are well-suited to provide the required telephony solutions. Additionally, organisations classified as voluntary, community and social enterprises (VCSEs) could find strategic partnership opportunities to enhance service offerings within broad geographical reach, benefiting diverse economic zones. The contract offers stable business growth possibilities through consistent service delivery over the one-year term.

## Notice

NOTE: This notice was updated on 29 July 2025 for the following reason: To increase the contract value by PS4,338.10.(Telephony system utilised by Start Up Loans Company. This contract was procured utilising the internal single tender business case process)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2ec84af2-956b-4d24-be91-f4c13b0d1746 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jul 2025 |
| Submission deadline | 27 Jan 2025 |
| Future notice date | Not specified |
| Award date | 27 Jan 2025 |
| Contract period | 28 Jan 2025 - 27 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £28,842 |
| Lots value | Not specified |
| Awards value | £28,842 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH BUSINESS BANK |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2GQ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VONAGE BUSINESS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32412100 - Telecommunications network
- 32510000 - Wireless telecommunications system
- 32524000 - Telecommunications system

## Release History

- 29 Jul 2025 at 12:05 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2ec84af2-956b-4d24-be91-f4c13b0d1746
- 13 Feb 2025 at 15:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2ec84af2-956b-4d24-be91-f4c13b0d1746

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2ec84af2-956b-4d24-be91-f4c13b0d1746
  29th July 2025 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=924825054
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-89c31170-5109-4837-b043-b144048b477b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-89c31170-5109-4837-b043-b144048b477b.json.