---
title: "Provision of ServiceNow ITSM Tooling Licenses and Professional Services"
ocid: "ocds-b5fd17-8a0b9d58-81c6-494d-99f8-0ba11e1dd5d3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a0b9d58-81c6-494d-99f8-0ba11e1dd5d3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8a0b9d58-81c6-494d-99f8-0ba11e1dd5d3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8a0b9d58-81c6-494d-99f8-0ba11e1dd5d3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CTM PORTAL FOR THE NDA SHARED SERVICES ALLIANCE"
published: "2020-11-17"
---

# Provision of ServiceNow ITSM Tooling Licenses and Professional Services

Buyer: CTM PORTAL FOR THE NDA SHARED SERVICES ALLIANCE  
Current stage: Award  
OCID: ocds-b5fd17-8a0b9d58-81c6-494d-99f8-0ba11e1dd5d3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a0b9d58-81c6-494d-99f8-0ba11e1dd5d3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8a0b9d58-81c6-494d-99f8-0ba11e1dd5d3.json)

## Summary

The procurement process pertains to the provision of ServiceNow ITSM Tooling Licenses and Professional Services, a project led by the CTM Portal for the NDA Shared Services Alliance. This process, classified under the software package and information systems industry, was completed on 17th November 2020, with the contracting period starting on 18th November 2020 and concluding on 19th November 2020. The total contract value was £2,358,398, with a minimum value of £1,761,639. The procurement was initiated through a tendering process, and the relevant services were to be supplied across various locations, including the United Kingdom and Europe.

This tender presents significant opportunities for businesses specialising in IT services and software solutions, particularly those capable of providing Software as a Service (SaaS) licensing, system implementation planning, and professional training services. Companies, especially SMEs that focus on database systems and technical consultancy, would be well-suited to compete for future contracts in this domain, leveraging their expertise to cater to the needs of the Sellafield enterprise's ITSM tooling requirements.

## Notice

Provision of ServiceNow Software as a Service (SaaS) licences, professional services for on-boarding, managed services and training, to implement new ITSM tooling across the Sellafield enterprise for Sellafield Ltd PICTS programme

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1dd663d6-1cd5-472b-bf6e-1734dd087532 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Nov 2020 |
| Submission deadline | 17 Nov 2020 |
| Future notice date | Not specified |
| Award date | 17 Nov 2020 |
| Contract period | 18 Nov 2020 - 15 Nov 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,358,398 |
| Lots value | Not specified |
| Awards value | £1,761,639 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CTM PORTAL FOR THE NDA SHARED SERVICES ALLIANCE |
| Locality | SEASCALE |
| Post town | Carlisle |
| Postcode | CA20 1PG |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD1 Cumbria |
| ITL 3 | TLD13 Cumberland |
| Local authority | Cumberland |
| Electoral ward | Gosforth |
| Westminster constituency | Whitehaven and Workington |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FLYFORM |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48610000 - Database systems
- 72000000 - IT services: consulting, software development, Internet and support
- 72200000 - Software programming and consultancy services
- 72220000 - Systems and technical consultancy services
- 72224000 - Project management consultancy services
- 72224100 - System implementation planning services

## Release History

- 17 Nov 2020 at 10:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1dd663d6-1cd5-472b-bf6e-1734dd087532

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1dd663d6-1cd5-472b-bf6e-1734dd087532
  17th November 2020 - Awarded contract notice on Contracts Finder
- https://sharedsystems.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=13136&B=SELLAFIELD
  Additional data
- https://sharedsystems.eu-supply.com/ctm/Company/CompanyInformation/Index/3510
  User / Company

## Notice URLs

- https://www.gov.uk/government/case-studies/shared-services-alliance-ssa-for-nuclear-decommissioning-estate

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a0b9d58-81c6-494d-99f8-0ba11e1dd5d3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8a0b9d58-81c6-494d-99f8-0ba11e1dd5d3.json.