--- title: "GB-Leeds: Be Part of Research Service Development User Research" ocid: "ocds-b5fd17-8a0e3901-d233-480f-8f57-abd8bcf6ca98" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a0e3901-d233-480f-8f57-abd8bcf6ca98" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8a0e3901-d233-480f-8f57-abd8bcf6ca98.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-8a0e3901-d233-480f-8f57-abd8bcf6ca98.json" source: "Contracts Finder" current_stage: "Tender" buyer: "UNIVERSITY OF LEEDS" published: "2019-11-26" --- # GB-Leeds: Be Part of Research Service Development User Research Buyer: UNIVERSITY OF LEEDS Current stage: Tender OCID: ocds-b5fd17-8a0e3901-d233-480f-8f57-abd8bcf6ca98 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a0e3901-d233-480f-8f57-abd8bcf6ca98) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8a0e3901-d233-480f-8f57-abd8bcf6ca98.json) ## Summary The University of Leeds is currently seeking proposals for the contract titled "GB-Leeds: Be Part of Research Service Development User Research," aimed at enhancing market research services. This initiative falls within the services sector and is located in the Yorkshire and the Humber region of the United Kingdom. The procurement method employed is an open procedure, and the tender period concludes on 6th December 2019. The contract is expected to commence on 9th December 2019 and run until 14th February 2020. This process presents a crucial opportunity for service providers to engage with the evolving needs of clinical research facilitation. This tender presents significant opportunities for businesses, particularly small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), to contribute to vital user research that will shape future clinical research participant services. Companies specialising in market research, user experience design, or digital services are particularly well-suited to compete, as they can leverage their expertise to address the needs of diverse user groups and enhance the participant journey in clinical research. Engaging in this process could not only enhance a company’s portfolio but also contribute to the advancement of research services that impact public health outcomes. ## Notice Market research services. The Clinical Research Network would like to commission user research ahead of planning the future development of the newly integrated service. The aim of the user research is to understand the place now of Be Part of Research in the CRN's research participant journey, and to help set the vision for the future place of the service in that journey, and understand user needs in relation to a digital service around research participation. This will influence the future development of the service. The user research should engage: Individuals who have not participated in clinical research Individuals who have participated in clinical research Within each of these cohorts individuals must be engaged who are representative of diverse users with consideration given to sex and gender and age. The objectives of the user research are as follows: To establish a framework of key user groups for the Be Part of Research service. We expect insights on each user group to cover: demographic headlines (are there any demographic trends regarding who typically falls within this user group?), their awareness of clinical research, the barriers, enablers and motivators for engaging clinical research, their typical digital habits and behaviours. To establish a set of service principles for Be Part of Research which can guide the development and improvement of the service provided to research participants, both via our digital services and in offline interactions e.g. with research delivery teams who might administer a medical intervention as part of research To establish a decision journey for participating in clinical research showing key decision stages and enablers at each stage To establish an 'Ideal Research Participant Journey' showing the ideal research participation experience for users from registering in a study to a study publishing results, and clearly delineating the role of both the personalised digital service and of offline interactions e.g. with research delivery teams in delivering this ideal experience To provide recommendation on the prioritisation of phase three development proposals and on the identification of any missing service elements from the phase three proposal. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f0fc8743-6ecd-4737-9847-b7437c1c9e1e | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Nov 2019 | | Submission deadline | 6 Dec 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 9 Dec 2019 - 14 Feb 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF LEEDS | | Locality | LEEDS | | Post town | Leeds | | Postcode | LS2 9JZ | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE42 Leeds | | Local authority | Leeds | | Electoral ward | Little London & Woodhouse | | Westminster constituency | Leeds Central and Headingley | | Delivery location | TLE Yorkshire and The Humber | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79310000 - Market research services ## Release History - 26 Nov 2019 at 11:14 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f0fc8743-6ecd-4737-9847-b7437c1c9e1e ## Documents - https://www.contractsfinder.service.gov.uk/Notice/f0fc8743-6ecd-4737-9847-b7437c1c9e1e 26th November 2019 - Opportunity notice on Contracts Finder - https://www.delta-esourcing.com/tenders/UK-GB-Leeds:-Be-Part-of-Research-Service-Development-User-Research/6ZY4626N75 Please follow this link to view the notice. ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a0e3901-d233-480f-8f57-abd8bcf6ca98. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8a0e3901-d233-480f-8f57-abd8bcf6ca98.json.