---
title: "ServiceNow licenses"
ocid: "ocds-b5fd17-8a1c0346-2302-479d-b433-b6f1d55086e9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a1c0346-2302-479d-b433-b6f1d55086e9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8a1c0346-2302-479d-b433-b6f1d55086e9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8a1c0346-2302-479d-b433-b6f1d55086e9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE INSOLVENCY SERVICE"
published: "2026-01-20"
---

# ServiceNow licenses

Buyer: THE INSOLVENCY SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-8a1c0346-2302-479d-b433-b6f1d55086e9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a1c0346-2302-479d-b433-b6f1d55086e9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8a1c0346-2302-479d-b433-b6f1d55086e9.json)

## Summary

The Insolvency Service, located in London, has recently completed the procurement process for the provision of ServiceNow licences. This contract falls under the industry category of software packages and information systems. The procurement was conducted through a selective method, specifically a call-off from the CCS G Cloud 14 Framework Agreement. The contract, awarded to Specialist Computer Centres PLC, based in Birmingham, commenced on 17th November 2025 and is set to run until 16th November 2028, with an initial period of 36 months and an optional extension of 12 months. The total contract value, including VAT, amounts to GBP 1,031,867.93, and this update was finalised on 20th January 2026.

This tender provides substantial opportunities for small and medium-sized enterprises specialising in IT and software development, given its classification under software package and information systems. Due to the selective procurement method, businesses with experience in framework agreements, particularly those adept at providing comprehensive IT management solutions including visibility, user fulfilment, stakeholder engagement, and system integration, are well-positioned to compete for such contracts. The ongoing demand for specialised software services to improve organisational efficiency presents a growth avenue for businesses capable of delivering innovative and reliable IT solutions.

## Notice

This is a Contract Award Notice. Provision of ServiceNow licences for the following modules: * ITOM Visibility V2 * ITSM Standard Fulfiller User V3 * Business Stakeholder User V4 * Integration Hub Starter V4 (transactions) * Impact Guided V3 Package * Standard ServiceNow vendor support and maintenance offerings. This procurement was undertaken through the CCS G Cloud 14 Framework Agreement (RM1557.14). The contract is awarded for an initial period of 36 months with option to extend for a further 12 months. Amendment 20/01/2026 - Contract Value amended to include VAT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8ed4dc47-74cf-41d8-98a9-57f083280858 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2026 |
| Submission deadline | 10 Oct 2025 |
| Future notice date | Not specified |
| Award date | 12 Nov 2025 |
| Contract period | 17 Nov 2025 - 16 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,031,867 |
| Lots value | Not specified |
| Awards value | £1,031,867 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE INSOLVENCY SERVICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 2HT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPECIALIST COMPUTER CENTRES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Jan 2026 at 09:36 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8ed4dc47-74cf-41d8-98a9-57f083280858
- 12 Nov 2025 at 12:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8ed4dc47-74cf-41d8-98a9-57f083280858

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8ed4dc47-74cf-41d8-98a9-57f083280858
  20th January 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5edbd442-a449-491f-b68c-4add9ab74344

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a1c0346-2302-479d-b433-b6f1d55086e9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8a1c0346-2302-479d-b433-b6f1d55086e9.json.