---
title: "BT1378 Send Mediation"
ocid: "ocds-b5fd17-8a2112ee-6630-40d8-b6c6-179c4eaff893"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a2112ee-6630-40d8-b6c6-179c4eaff893"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8a2112ee-6630-40d8-b6c6-179c4eaff893.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8a2112ee-6630-40d8-b6c6-179c4eaff893.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LUTON COUNCIL"
published: "2021-08-18"
---

# BT1378 Send Mediation

Buyer: LUTON COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-8a2112ee-6630-40d8-b6c6-179c4eaff893

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## Summary

The Luton Council is currently seeking tenders for the project titled "BT1378 Send Mediation," aimed at enhancing mediation services in the primary education sector. This procurement, classified under the CPV code for primary education services, is set to take place in Luton, England. The tender is in the planning stage, with submissions due by 26th August 2021, and anticipates a contract period commencing on 3rd October 2021 and concluding on 30th September 2023. The total estimated value of this contract is £21,185, and it requires a package of ten mediation sessions annually to ensure adequate support for service demands.

This opportunity is ideal for organisations that specialise in dispute resolution and mediation services, particularly those with experience in educational settings and an understanding of Special Educational Needs and Disabilities (SEND) legislation. Businesses positioned to offer impartial, high-quality mediation with independently skilled facilitators will find this tender well-suited for growth. By responding to this call, companies can enhance their visibility within the local education sector while contributing positively to conflict resolution processes involving parents, carers, and young people.

## Notice

Previously we have accessed a core package of 5 mediation sessions per annum but this is no longer sufficient for service needs. A package of 10 is required in order to meet service demands. The dispute resolution and mediation service should facilitate discussion between both/ all parties in order to assist in the resolving of issues. There should be a confidentiality agreement in place between all parties. The mediation service should also engage directly in discussion parent/ carers and young people to adhere to the mediation requirements as set out in the Code of Practice (January 2015). The service should ensure that the service is delivered in a timely manner and that a mediation certificate is provided to parents/ carers and young people if requested so that they can pursue an appeal to the SEN tribunal should they consider it appropriate to do so. The Dispute resolution/ mediation service should (COP Section 11.11): -be of high standard -be impartial -provide facilitators, who are independent with appropriate skills and expertise in dispute resolution; have an understanding in SEND processes, procedures and legislation; have no role in the decisions taken for a particular case; maintain confidentiality; carry out processes quickly and to a timetable carried out by all parties. -establish protocols and mechanisms for referring parents and young people and provide support for access -establish a service agreement setting out appropriate standards -seek feedback from the service to inform and influence LA and provider decisions on SEN policies, procedures and practices. Venues for mediation should ensure appropriate confidentiality can be maintained for all parties. The delivery/ timing of the service will be dependent on requests received by parents, carers and/ or young people. It is anticipated that there will be approximately 10 sessions over the course of a year. Sessions should allow up to 3 hours to ensure all matters are considered.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4573cd3d-279a-4343-a965-0e843056cd27 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2021 |
| Submission deadline | 26 Aug 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Oct 2021 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,185 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LUTON COUNCIL |
| Locality | LUTON |
| Post town | Luton |
| Postcode | LU1 2BQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Central |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80100000 - Primary education services
- 80200000 - Secondary education services
- 80300000 - Higher education services

## Release History

- 18 Aug 2021 at 14:40 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4573cd3d-279a-4343-a965-0e843056cd27

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4573cd3d-279a-4343-a965-0e843056cd27
  18th August 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.luton.gov.uk

## Provenance

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