---
title: "eNlighten - Oracle Cloud Managed Service"
ocid: "ocds-b5fd17-8a2b1352-9b82-44cc-82f8-04ac781e85a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a2b1352-9b82-44cc-82f8-04ac781e85a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8a2b1352-9b82-44cc-82f8-04ac781e85a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8a2b1352-9b82-44cc-82f8-04ac781e85a1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2023-08-01"
---

# eNlighten - Oracle Cloud Managed Service

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-8a2b1352-9b82-44cc-82f8-04ac781e85a1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a2b1352-9b82-44cc-82f8-04ac781e85a1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8a2b1352-9b82-44cc-82f8-04ac781e85a1.json)

## Summary

The Norfolk County Council recently awarded a contract for the eNlighten - Oracle Cloud Managed Service under G-Cloud 13. The contract involves Oracle support services for service administration, release management, and technical support. The procurement method used was selective, with a call-off from a framework agreement. The contract period spans from July 24, 2023, to July 23, 2024. The tender deadline was July 23, 2023, and the location is in the East of England.

This tender presents opportunities for businesses specializing in IT services such as consulting, software development, and support. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are considered suitable for this procurement. Businesses seeking to offer Oracle support services in the East of England region could find this tender particularly relevant for growth and business expansion.

## Notice

Norfolk County Council (NCC) implemented Oracle Cloud ERPM and HCM in 2022. NCC had a requirement for an Oracle Support partner around service administration, release management and technical and functional support and has appointed a provider who will deliver the required support. The contract was awarded under G-Cloud 13. There is the right in the contract to extend the contract by a further 12 months at a cost of PS256,500 plus indexation not including VAT. Additional information: The value excludes VAT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/320c2362-1c9f-48c7-b95e-949ba7113b4c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Aug 2023 |
| Submission deadline | 23 Jul 2023 |
| Future notice date | Not specified |
| Award date | 23 Jul 2023 |
| Contract period | 23 Jul 2023 - 23 Jul 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £266,500 |
| Lots value | Not specified |
| Awards value | £266,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NAMOS SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Aug 2023 at 09:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/320c2362-1c9f-48c7-b95e-949ba7113b4c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/320c2362-1c9f-48c7-b95e-949ba7113b4c
  1st August 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a2b1352-9b82-44cc-82f8-04ac781e85a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8a2b1352-9b82-44cc-82f8-04ac781e85a1.json.