---
title: "RFQ - National Measurement System SURVEY for Private Businesses"
ocid: "ocds-b5fd17-8a3cdad9-3ce2-4915-8c1e-d76d1ec185aa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a3cdad9-3ce2-4915-8c1e-d76d1ec185aa"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8a3cdad9-3ce2-4915-8c1e-d76d1ec185aa.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8a3cdad9-3ce2-4915-8c1e-d76d1ec185aa.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL PHYSICAL LABORATORY"
published: "2023-09-27"
---

# RFQ - National Measurement System SURVEY for Private Businesses

Buyer: NATIONAL PHYSICAL LABORATORY  
Current stage: Award  
OCID: ocds-b5fd17-8a3cdad9-3ce2-4915-8c1e-d76d1ec185aa

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## Summary

The National Physical Laboratory (NPL) has awarded a contract for the "RFQ - National Measurement System SURVEY for Private Businesses" project. The tender, which falls under the services category, has a total value of £81,975 GBP. The procurement method used was an open procedure (below threshold), and the contract period is from 1st December 2022 to 31st March 2024. The award was given to Team Telemarketing Limited on 20th September 2023. The survey will be managed by NPL to evaluate the National Measurement System, aiming to understand its impact and improve customer experience.

This tender presents an opportunity for businesses, particularly those offering survey conduction services. Small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprise (VCSE) organisations are suitable for this project. Businesses interested in providing measurement-related services and improving customer satisfaction through surveys should consider bidding for this contract. The location of the project is at the National Physical Laboratory in Teddington, England, with the deadline for the tender period ending on 4th October 2022.

## Notice

The National Physical Laboratory (NPL) is the UK's National Measurement Institute and is a world-leading centre of excellence in developing and applying the most accurate measurement standards, science, and technology available. The NMS user survey is performed as part of the National Measurement System (NMS) evaluation plan. The aims are to: Understand the impact of the National Measurement System through quantification of impact and attributing the role of the NMS, Develop an in-depth understanding of our Userbase, Develop an understanding of how customers use measurement to create value, Benchmark customer experience/ satisfaction and look for product and service improvement opportunities. NPL will be leading the management of the survey with the successful bidder on behalf of the NMS.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/238357a7-c283-483e-8a99-432ebe835a7b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Sep 2023 |
| Submission deadline | 4 Oct 2022 |
| Future notice date | Not specified |
| Award date | 19 Sep 2023 |
| Contract period | 1 Dec 2022 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £81,975 |
| Lots value | Not specified |
| Awards value | £76,225 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL PHYSICAL LABORATORY |
| Locality | TEDDINGTON |
| Post town | Twickenham |
| Postcode | TW11 0LW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Teddington |
| Westminster constituency | Twickenham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TEAM TELEMARKETING |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311200 - Survey conduction services

## Release History

- 27 Sep 2023 at 13:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/238357a7-c283-483e-8a99-432ebe835a7b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/238357a7-c283-483e-8a99-432ebe835a7b
  27th September 2023 - Awarded contract notice on Contracts Finder

## Provenance

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