---
title: "VRS / VRI Services"
ocid: "ocds-b5fd17-8a6723f2-d3dc-4de7-b3ba-b1a3dbb6e4ac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a6723f2-d3dc-4de7-b3ba-b1a3dbb6e4ac"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8a6723f2-d3dc-4de7-b3ba-b1a3dbb6e4ac.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8a6723f2-d3dc-4de7-b3ba-b1a3dbb6e4ac.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEICESTERSHIRE POLICE"
published: "2019-02-26"
---

# VRS / VRI Services

Buyer: LEICESTERSHIRE POLICE  
Current stage: Award  
OCID: ocds-b5fd17-8a6723f2-d3dc-4de7-b3ba-b1a3dbb6e4ac

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## Summary

Leicestershire Police has awarded a contract for Video Relay Services (VRS) and Video Remote Interpreting Services (VRIS) aimed at enhancing communication for individuals who are Deaf, hard of hearing, or use British Sign Language (BSL). This initiative, falling within the interpretation services sector, is located in the East Midlands, United Kingdom. The procurement process was executed through an open procedure, and the contract was officially awarded on 7th February 2019, with a contract period running from 11th February 2019 to 10th February 2022, plus an option to extend for an additional two years. The total value of the contract is £100,000, with a minimum contract value set at £15,000.

This contract represents a significant opportunity for businesses specialising in interpretation and communication services, particularly those able to cater to the needs of the Deaf and hard of hearing communities. Companies with capabilities in providing VRS or VRIS solutions may find this market expanding, especially as inclusive communication services become increasingly prioritised by public organisations. Organisations classified as voluntary, community, and social enterprises (VCSE) are particularly well positioned to engage with this procurement, given the emphasis on community-focused service delivery by the buyer.

## Notice

Contract award Leicestershire Police is seeking to implement Video Relay Service (VRS) and Video Remote Interpreting Services (VRIS) to provide an accessible first contact service for people who are Deaf, deafened, deafblind or hard of hearing or use British Sign Language (BSL); or a derivative, such as Signed Supported English (SSE) or Makaton; to communicate. This links into the 101 service not 999 calls. Additional information: This is a contract award notice. The contract award value given is for three years and there is an option is extend for a further two years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8220c2da-7dc0-4e80-bfed-5c99c1872c51 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Feb 2019 |
| Submission deadline | 19 Nov 2018 |
| Future notice date | Not specified |
| Award date | 7 Feb 2019 |
| Contract period | 11 Feb 2019 - 10 Feb 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £11,880 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTERSHIRE POLICE |
| Locality | LEICESTERSHIRE |
| Post town | Leicester |
| Postcode | LE19 2BX |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Enderby |
| Westminster constituency | South Leicestershire |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTERPRETERNOW |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79540000 - Interpretation services

## Release History

- 26 Feb 2019 at 07:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8220c2da-7dc0-4e80-bfed-5c99c1872c51

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8220c2da-7dc0-4e80-bfed-5c99c1872c51
  26th February 2019 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/30501
  User / Company

## Notice URLs

- http://www.leics.police.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a6723f2-d3dc-4de7-b3ba-b1a3dbb6e4ac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8a6723f2-d3dc-4de7-b3ba-b1a3dbb6e4ac.json.