---
title: "Rosalind Franklin Labs telephony managed services"
ocid: "ocds-b5fd17-8a7594d0-d404-4775-87a2-cd5205e276b9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a7594d0-d404-4775-87a2-cd5205e276b9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8a7594d0-d404-4775-87a2-cd5205e276b9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8a7594d0-d404-4775-87a2-cd5205e276b9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UKHSA"
published: "2021-12-09"
---

# Rosalind Franklin Labs telephony managed services

Buyer: UKHSA  
Current stage: Award  
OCID: ocds-b5fd17-8a7594d0-d404-4775-87a2-cd5205e276b9

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## Summary

The UK Health Security Agency (UKHSA) has successfully completed a tender for "Rosalind Franklin Labs telephony managed services," which involves managed services for telephony systems at the Rosalind Franklin labs. The total contract value is £176,640, with an award for £58,880. The procurement method utilised was a selective process, specifically a call-off from a framework agreement. The contract period begins on 11 December 2021 and ends on 10 December 2022. The tender period concluded on 10 December 2021.

This procurement offers significant opportunities for businesses specialising in helpdesk and support services, particularly those adept in communications system maintenance. Companies providing managed telephony services or similar solutions would be particularly well-suited to engage in this procurement. The awarded contract is currently held by Exponential-e Ltd, indicating a competitive landscape for service providers in this sector.

## Notice

managed services for telephony systems at the Rosalind Franklin labs

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4b74b0b6-4759-4877-8618-0f3189913c55 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Dec 2021 |
| Submission deadline | 10 Dec 2021 |
| Future notice date | Not specified |
| Award date | 10 Nov 2021 |
| Contract period | 11 Dec 2021 - 10 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £176,640 |
| Lots value | Not specified |
| Awards value | £58,880 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UKHSA |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EXPONENTIAL-E |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50334400 - Communications system maintenance services
- 72253000 - Helpdesk and support services

## Release History

- 9 Dec 2021 at 14:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4b74b0b6-4759-4877-8618-0f3189913c55
- 30 Nov 2021 at 12:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7327909b-ba0a-491b-9c46-78c317af0eb5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4b74b0b6-4759-4877-8618-0f3189913c55
  9th December 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/7327909b-ba0a-491b-9c46-78c317af0eb5
  30th November 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000H0Gq/_cY78jmnwUJZmJCceHsTgPVzr6ymm6yEE1K9uO_0sCg
  DT10067 RFL phones - RM3808 Expo-E SO104 Order Form v2 (002) HSA_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a7594d0-d404-4775-87a2-cd5205e276b9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8a7594d0-d404-4775-87a2-cd5205e276b9.json.