---
title: "CSAT Survey"
ocid: "ocds-b5fd17-8a7fa45b-28f5-4591-b320-94df6298e099"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a7fa45b-28f5-4591-b320-94df6298e099"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8a7fa45b-28f5-4591-b320-94df6298e099.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8a7fa45b-28f5-4591-b320-94df6298e099.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "EAST SUFFOLK COUNCIL"
published: "2022-11-08"
---

# CSAT Survey

Buyer: EAST SUFFOLK COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-8a7fa45b-28f5-4591-b320-94df6298e099

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a7fa45b-28f5-4591-b320-94df6298e099)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8a7fa45b-28f5-4591-b320-94df6298e099.json)

## Summary

The East Suffolk Council is inviting tenders for the procurement of customer satisfaction surveys. The tender, titled "CSAT Survey", falls under the industry category of customer survey services. The procurement stage is currently active, with the tender deadline set for November 29, 2022. The contract period is scheduled to start on December 18, 2022, and end on December 17, 2023. The procurement method is an open procedure below the threshold, suitable for SMEs and VCSEs, located in the East of England, United Kingdom.

This tender presents an opportunity for businesses providing customer survey services to engage with East Suffolk Council. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise organizations (VCSEs) are particularly well-suited to compete. The Council's emphasis on customer satisfaction indicates a focus on service quality and stakeholder feedback, making it an attractive prospect for businesses aiming to contribute to enhancing public sector service delivery through data-driven insights and analysis.

## Notice

The Authority looks to procure a series of surveys on customer satisfaction. Additional information: The tender documentation is free to access on the following link. https://in-tendhost.co.uk/eastsuffolk Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3ee8a083-e798-4d41-a46e-5a4d03ac8de6 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Nov 2022 |
| Submission deadline | 29 Nov 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 18 Dec 2022 - 17 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST SUFFOLK COUNCIL |
| Locality | WOODBRIDGE |
| Post town | Ipswich |
| Postcode | IP12 1RT |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH63 East Suffolk |
| Local authority | East Suffolk |
| Electoral ward | Melton |
| Westminster constituency | Suffolk Coastal |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 8 Nov 2022 at 14:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3ee8a083-e798-4d41-a46e-5a4d03ac8de6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3ee8a083-e798-4d41-a46e-5a4d03ac8de6
  8th November 2022 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/eastsuffolk/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://in-tendhost.co.uk/eastsuffolk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8a7fa45b-28f5-4591-b320-94df6298e099. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8a7fa45b-28f5-4591-b320-94df6298e099.json.