---
title: "Enterprise Service Management Tool"
ocid: "ocds-b5fd17-8ab15c49-a897-44dc-abcd-7786b1fd500b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ab15c49-a897-44dc-abcd-7786b1fd500b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8ab15c49-a897-44dc-abcd-7786b1fd500b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8ab15c49-a897-44dc-abcd-7786b1fd500b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2020-03-06"
---

# Enterprise Service Management Tool

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-8ab15c49-a897-44dc-abcd-7786b1fd500b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ab15c49-a897-44dc-abcd-7786b1fd500b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8ab15c49-a897-44dc-abcd-7786b1fd500b.json)

## Summary

The procurement process, initiated by UK Shared Business Services Limited, involved the awarding of a contract titled "Enterprise Service Management Tool" for the provision of an Enterprise Service Management (ESM) tool. The procurement fell under the services category, specifically classified as software package and information systems, with a total contract value of £37,816.80. The contract was awarded on 1st April 2019, following a selective procurement method, and is concluded as of 1st April 2020. The delivery location for the awarded service was in the South West of England, with the tender processing having a deadline on 29th March 2019.

This contract presents opportunities for businesses in the software and technology sectors, particularly those offering service management solutions. Companies specialising in ESM tools and relevant IT services would be well-positioned to compete for similar future contracts, especially those that can demonstrate experience in delivering comprehensive software solutions to public sector organisations. The nature of the procurement process indicates that opportunities may arise from framework agreements, which can favour businesses prepared to engage in collaborative procurement efforts.

## Notice

***This is not a call for competition*** this contract was awarded to Marval Software Limited for the provision of an Enterprise Service Management (ESM) tool.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/00fb186a-b553-4d46-bef7-c6473eed79c2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Mar 2020 |
| Submission deadline | 29 Mar 2019 |
| Future notice date | Not specified |
| Award date | 31 Mar 2019 |
| Contract period | 31 Mar 2019 - 1 Apr 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £37,816 |
| Lots value | Not specified |
| Awards value | £37,816 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MARAVAL SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 6 Mar 2020 at 14:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/00fb186a-b553-4d46-bef7-c6473eed79c2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/00fb186a-b553-4d46-bef7-c6473eed79c2
  6th March 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ab15c49-a897-44dc-abcd-7786b1fd500b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8ab15c49-a897-44dc-abcd-7786b1fd500b.json.