---
title: "Telecare Digital Alarm Receiving Centre (ARC)"
ocid: "ocds-b5fd17-8ad02747-187f-45d1-9b62-afe5541f22c2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ad02747-187f-45d1-9b62-afe5541f22c2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8ad02747-187f-45d1-9b62-afe5541f22c2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8ad02747-187f-45d1-9b62-afe5541f22c2.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "DUDLEY METROPOLITAN BOROUGH COUNCIL"
published: "2024-03-01"
---

# Telecare Digital Alarm Receiving Centre (ARC)

Buyer: DUDLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-8ad02747-187f-45d1-9b62-afe5541f22c2

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8ad02747-187f-45d1-9b62-afe5541f22c2.json)

## Summary

The Dudley Metropolitan Borough Council has initiated a tender process for the provision of a Telecare Digital Alarm Receiving Centre (ARC) service. The procurement falls under the services category with a deadline for tender submission on 2nd April 2024. The contract is set to start on 6th May 2024 and end on 5th May 2026. The Council is located in Dudley, West Midlands, United Kingdom, and the procurement method is an open procedure (above threshold).

This tender opportunity offers a chance for businesses specializing in software packages and information systems to compete. Companies interested in providing digital alarm receiving centre services should consider submitting their proposals by the specified deadline. The Council's procurement stage is currently active, providing a window for eligible businesses to engage and potentially secure a contract for the specified service requirements.

## Notice

The Council is seeking to procure a digital alarm receiving centre that is capable of receiving both analogue and digital calls as set out in the FTSN and the Specification at Appendix 5 (Specification) and the procurement documents. Additional information: https://in-tendhost.co.uk/blackcountryportal/aspx/Tenders/Current Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/65b9c181-bd8a-4020-905b-be7847470cd0 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Mar 2024 |
| Submission deadline | 2 Apr 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 6 May 2024 - 5 May 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUDLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Dudley |
| Postcode | DY1 1HF |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG36 Dudley |
| Local authority | Dudley |
| Electoral ward | St. James's |
| Westminster constituency | Dudley |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 1 Mar 2024 at 17:56 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/65b9c181-bd8a-4020-905b-be7847470cd0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/65b9c181-bd8a-4020-905b-be7847470cd0
  1st March 2024 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/blackcountryportal/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- http://www.dudley.gov.uk
- https://in-tendhost.co.uk/blackcountryportal/aspx/Tenders/Current

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ad02747-187f-45d1-9b62-afe5541f22c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8ad02747-187f-45d1-9b62-afe5541f22c2.json.