---
title: "Tenant Profiling"
ocid: "ocds-b5fd17-8b2c79bc-b797-4428-b81b-826123ec1b1d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8b2c79bc-b797-4428-b81b-826123ec1b1d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8b2c79bc-b797-4428-b81b-826123ec1b1d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8b2c79bc-b797-4428-b81b-826123ec1b1d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STROUD DISTRICT COUNCIL"
published: "2025-05-15"
---

# Tenant Profiling

Buyer: STROUD DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-8b2c79bc-b797-4428-b81b-826123ec1b1d

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## Summary

Stroud District Council has recently completed a procurement process for a tenant profiling service, aimed at improving customer data and aligning it with the Social Housing (Regulation) Act 2013. This service involves the survey and communication with approximately 5,000 tenants in the United Kingdom, specifically in England. The tender, titled "Tenant Profiling," falls under the industry category of Survey Services (CPV code: 79311000) and was conducted using an open procurement method, described as an open procedure. The tender period concluded on 7th March 2025, and the awarded contract runs from 1st April 2025 to 30th September 2025, with an estimated contract value of £40,000. The procurement process reached the award stage with ARP Research Ltd selected as the supplier on 20th March 2025.

This contract offers substantial growth potential for businesses adept in survey services. SMEs, in particular, are encouraged to engage with such opportunities due to their suitability specifications. The successful implementation of the tenant profiling project by ARP Research Ltd highlights the prospect for businesses to provide meaningful analytical and data communication solutions that can facilitate enhanced service delivery in the social housing sector. Consequently, firms with competencies in data analysis, communications planning, and customer profiling, especially those focused on the housing market, are strategically positioned to excel in such procurement opportunities.

## Notice

The Council is seeking a supplier to undertake a tenant profiling exercise to enable the Council to improve the customer data available. This needs to be conducted so that the Council hold data that can be analysed and used by the Council to deliver services that meet our tenants needs in accordance with the requirements set out in the Social Housing (Regulation) Act 2013. This work will include developing a communications plan and survey to be posted out to our tenant group of c.5000 homes. Please see RFQ and specification for further details.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/261ee008-e389-4194-bc05-ab0f53c0a003 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 May 2025 |
| Submission deadline | 7 Mar 2025 |
| Future notice date | Not specified |
| Award date | 20 Mar 2025 |
| Contract period | 31 Mar 2025 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | Not specified |
| Awards value | £33,975 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STROUD DISTRICT COUNCIL |
| Locality | STROUD |
| Post town | Gloucester |
| Postcode | GL5 4UB |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK73 Gloucestershire CC |
| Local authority | Stroud |
| Electoral ward | Cainscross |
| Westminster constituency | Stroud |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ARP RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 15 May 2025 at 08:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/261ee008-e389-4194-bc05-ab0f53c0a003
- 14 Feb 2025 at 16:27 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b549f5ba-af4a-477f-9489-b74ea01d7820

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/261ee008-e389-4194-bc05-ab0f53c0a003
  15th May 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/b549f5ba-af4a-477f-9489-b74ea01d7820
  14th February 2025 - Opportunity notice on Contracts Finder
- http://www.supplyingthesouthwest.org.uk
  Please review documents in the Procurement Portal and use the portal message system for clarifications.

## Notice URLs

- http://www.stroud.gov.uk

## Provenance

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