---
title: "Correspondence Case Management service"
ocid: "ocds-b5fd17-8ba43c17-d492-4a8c-9462-b7455d24eeac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ba43c17-d492-4a8c-9462-b7455d24eeac"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8ba43c17-d492-4a8c-9462-b7455d24eeac.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8ba43c17-d492-4a8c-9462-b7455d24eeac.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR INTERNATIONAL TRADE"
published: "2021-05-21"
---

# Correspondence Case Management service

Buyer: DEPARTMENT FOR INTERNATIONAL TRADE  
Current stage: Award  
OCID: ocds-b5fd17-8ba43c17-d492-4a8c-9462-b7455d24eeac

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ba43c17-d492-4a8c-9462-b7455d24eeac)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8ba43c17-d492-4a8c-9462-b7455d24eeac.json)

## Summary

The procurement process involves the Department for International Trade, which is based in London, as the contracting authority for the "Correspondence Case Management service". This contract, valued at £116,608, falls under the industry category of IT services, specifically consulting, software development, and Internet support. The procurement method used was selective, facilitated through a call-off from a framework agreement. The tender period concluded on 1st March 2021, and the contract was awarded on 26th March 2021, with a performance period extending until 25th March 2023.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) looking to expand their footprint in the public sector, particularly those specialising in IT services and case management solutions. Given the nature of the service, businesses that possess expertise in software development, consulting, and support services will likely find themselves well-suited to participate in similar future tenders. The framework agreement approach may also provide a pathway for ongoing engagements as new opportunities arise within this procurement category.

## Notice

The Contract was awarded via G-Cloud 12, for the provision of a Correspondence Case Management service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c7e56d49-5a82-45ae-a7d3-acd5bb45121d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 May 2021 |
| Submission deadline | 1 Mar 2021 |
| Future notice date | Not specified |
| Award date | 26 Mar 2021 |
| Contract period | 26 Mar 2021 - 25 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £116,608 |
| Lots value | Not specified |
| Awards value | £116,608 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR INTERNATIONAL TRADE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIVIUM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 May 2021 at 13:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c7e56d49-5a82-45ae-a7d3-acd5bb45121d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c7e56d49-5a82-45ae-a7d3-acd5bb45121d
  21st May 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ba43c17-d492-4a8c-9462-b7455d24eeac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8ba43c17-d492-4a8c-9462-b7455d24eeac.json.