--- title: "User Research Participant Recruitment for DWP Digital" ocid: "ocds-b5fd17-8bb2191e-6d9b-4d5f-8a92-2ed80fb13bba" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8bb2191e-6d9b-4d5f-8a92-2ed80fb13bba" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8bb2191e-6d9b-4d5f-8a92-2ed80fb13bba.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-8bb2191e-6d9b-4d5f-8a92-2ed80fb13bba.json" source: "Contracts Finder" current_stage: "Planning" buyer: "DEPARTMENT FOR WORK AND PENSIONS" published: "2025-09-16" --- # User Research Participant Recruitment for DWP Digital Buyer: DEPARTMENT FOR WORK AND PENSIONS Current stage: Planning OCID: ocds-b5fd17-8bb2191e-6d9b-4d5f-8a92-2ed80fb13bba [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8bb2191e-6d9b-4d5f-8a92-2ed80fb13bba) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8bb2191e-6d9b-4d5f-8a92-2ed80fb13bba.json) ## Summary The Department for Work and Pensions (DWP) is initiating a procurement process described as "User Research Participant Recruitment for DWP Digital." This process is currently in the planning stage, with the aim of gathering market insights regarding the recruitment of user research participants for DWP Digital services. The procurement is classified under the information technology services industry, with operations based in the United Kingdom. A key date to note is the deadline for submitting responses to the Request for Information (RFI) on 3rd October 2025 by 12 pm. An engagement session is scheduled for 22nd September 2025, which will be held virtually via Microsoft Teams, providing potential suppliers with an overview of the requirements and an opportunity to engage directly with DWP representatives. This tender provides a promising opportunity for businesses specialising in participant recruitment and IT services to engage in pivotal market engagement with a leading UK government department. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, given the suitability criteria set by DWP. The RFI phase allows interested businesses to align their services with DWP’s requirements and influence the core aspects of the impending formal procurement exercise. Engaging in this process could not only foster growth by securing a government contract but also establish long-term relationships for future collaborations within the public sector. ## Notice Context The Department for Work & Pensions (DWP) is undertaking market research to understand technical capability and capacity to recruit User Research Participants for DWP Digital. The attached document sets out some detail about the Department's requirement and the context within which the service will operate. Disclaimer This RFI does not commit the DWP to undertaking any formal procurement activity. This RFI is a means through which the DWP can test their current thinking with the market and obtain appropriate market feedback. Participation, or non-participation, in this RFI will not favour, disadvantage, or preclude any parties who receive the RFI in any subsequent procurement activity. The information contained in this RFI may change prior to any future market competition. DWP reserves the right to cancel or amend any future requirement or commercial competition opportunity. Please note that any information provided in response to this RFI may be shared with other UK Government departments for the purpose of market analysis and procurement planning and will be handled in line with applicable data protection and freedom of information requirements. Where you consider any information provided to be commercially sensitive, please clearly identify it and provide a brief explanation. Key dates DWP will be holding a market engagement session on Monday 22nd September 2025 between 3-4pm, to provide interested suppliers with an overview of our requirements and to provide an opportunity to ask any questions. The session will be held via Microsoft Teams, interested parties should register their interest for the session by contacting cddigital.ucwa@dwp.gov.uk and we will share the meeting invitation link with you. Following the event and once DWP has received responses to the RFI, it is expected that a procurement process will be undertaken in October 2025 through a CCS Agreement with a view to awarding a contract to start in January 2026. Response All queries and submissions should be submitted to the following email address: cddigital.ucwa@dwp.gov.uk Suppliers may also submit clarification questions to the email stated above, the deadline for clarification questions is 26/09/2025. DWP will endeavour to answer all clarification questions in a timely manner. The deadline for submitting an RFI response is 03/10/2025 at 12pm. Additional information: The Market Engagement session will be held on Monday 22nd September at 3pm via Microsoft Teams. If you would like an invitation to the event, please request the link by emailing cddigital.ucwa@dwp.gov.uk. Deadline for you to respond to the RFI questions is Friday 3rd October at 12pm. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/099b5292-688b-4d16-853e-b2da79457004 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Sep 2025 | | Submission deadline | Not specified | | Future notice date | 3 Oct 2025 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DEPARTMENT FOR WORK AND PENSIONS | | Locality | LONDON | | Post town | South West London | | Postcode | SW1H 9DA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72222300 - Information technology services ## Release History - 16 Sep 2025 at 15:34 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/099b5292-688b-4d16-853e-b2da79457004 - 16 Sep 2025 at 15:31 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/099b5292-688b-4d16-853e-b2da79457004 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/099b5292-688b-4d16-853e-b2da79457004 16th September 2025 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/48ef9f2d-82ab-4f74-ad47-fbc4f0257f48 The attached file contains all key information relating to the RFI ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8bb2191e-6d9b-4d5f-8a92-2ed80fb13bba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8bb2191e-6d9b-4d5f-8a92-2ed80fb13bba.json.