---
title: "UK SBS DDaT22441 Managed Service Provision (MSP)"
ocid: "ocds-b5fd17-8bec2cc0-db8d-4f52-8609-1c661fcb9e6d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8bec2cc0-db8d-4f52-8609-1c661fcb9e6d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8bec2cc0-db8d-4f52-8609-1c661fcb9e6d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8bec2cc0-db8d-4f52-8609-1c661fcb9e6d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2023-04-21"
---

# UK SBS DDaT22441 Managed Service Provision (MSP)

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-8bec2cc0-db8d-4f52-8609-1c661fcb9e6d

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## Summary

UK Shared Business Services Ltd (UK SBS) has awarded a £4,000,000 managed service provision contract under the Crown Commercial Services (CCS) RM6100 Technology 3 Framework Lot 2 Transition and Transformation. The contract, lasting for 3 years, was awarded to PricewaterhouseCoopers LLP. UK SBS, owned by the Department for Business, Energy, and Industrial Strategy (BEIS) and UK Research and Innovation, is seeking technology expertise to support their transformation towards modern SaaS platforms.

This procurement opportunity, although already awarded, signifies potential for technology and consultancy firms to engage with UK SBS for future similar initiatives. Businesses offering IT services, consulting, and software development, with the ability to provide professional technology expertise and support for organizational transformation, are well-suited to compete for such opportunities. The contract duration and value present significant growth prospects for businesses aiming to collaborate with a government shared service provider like UK SBS.

## Notice

***THIS IS AN AWARD NOTICE NOT A CALL FOR COMPETITION*** This procurement is being concluded following a mini competition under the Crown Commercial Services (CCS) RM6100 Technology 3 Framework Lot 2 Transition and Transformation. the Contract is being awarded for a 3 year term with no options to extend. The PS4,000,000 ex VAT value is estimated for the full 3 year term and is subject to work packages being issued. There is not guaranteed spend. UK Shared Business Services Ltd (UK SBS) is owned by the Department for Business, Energy and Industrial Strategy (BEIS) and UK Research and Innovation (UKRI). It is a government shared service provider supporting 20k users (and 14k pensioners) with one of the widest ranges of service provision within the UK public sector. We provide administrative and professional services to six public sector partners across Finance, HR and Payroll, Information Technology (IT), and Procurement. We have a unique partnership relationship with our owners, who are also our largest clients, and whose employees are the end-users of our services. With a team of over 600 based in Swindon, Billingham and Newport, we provide seamless support to our partners so that they can focus on their core missions. Together with our partners and aligned to the Cabinet Office Government Shared Services (GSS) Strategy, we are exploring opportunities to grow and will transform the end-to-end way we work. We are seeking to enable this by major partner-sponsored new systems programmes that would see us move from two legacy on-prem ERP platforms to become a modern SaaS, multi-platform, digitally enabled organisation, delivering quality end-user experience effectively and efficiently. To prepare for this, UK SBS is undergoing significant changes in its own internal leadership, capacity, capability, culture and ways of working as we strive to deliver efficiencies and service quality improvement alongside increasing service volumes. Aspects of delivery of the GSS strategy (Shared-Services-Strategy-for-Government-March-2021.pdf (publishing.service.gov.uk))and their potential impacts on UK SBS remain uncertain. Coupled with public sector funding constraints and a volatile employment market, UK SBS is seeking a flexible and agile partner who can provide professional technology and ancillary organisational effectiveness expertise, contingency capacity and challenging support to UK SBS so that technology can enable and drive a successful transformation, despite these challenges. Our requirement is for the successful bidder to assign a core team for the duration of the contract to determine small and large projects and manage the pipeline of work in order to be continually adding value and bringing benefits and efficiencies. 3 example work packages are identified in the documentation and will form the basis of evaluation. Additional information: ***THIS IS AN AWARD NOTICE NOT A CALL FOR COMPETITION*** This procurement is being concluded following a mini competition under the Crown Commercial Services (CCS) RM6100 Technology 3 Framework Lot 2 Transition and Transformation. the Contract is being awarded for a 3 year term with no options to extend. The PS4,000,000 ex VAT value is estimated for the full 3 year term and is subject to work packages being issued. There is not guaranteed spend.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/93a0ec83-f868-45b1-9a30-ecd2d04a7855 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Apr 2023 |
| Submission deadline | 19 Dec 2022 |
| Future notice date | Not specified |
| Award date | 28 Mar 2023 |
| Contract period | 28 Mar 2023 - 28 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | Not specified |
| Awards value | £4,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PRICEWATERHOUSECOOPERS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Apr 2023 at 09:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/93a0ec83-f868-45b1-9a30-ecd2d04a7855

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/93a0ec83-f868-45b1-9a30-ecd2d04a7855
  21st April 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bd8adfad-663e-4257-95b2-715bf2796dc2
  Redacted Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8bec2cc0-db8d-4f52-8609-1c661fcb9e6d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8bec2cc0-db8d-4f52-8609-1c661fcb9e6d.json.
