---
title: "Metis Service Management (Optimisation)"
ocid: "ocds-b5fd17-8bf616b6-3e94-44e5-afeb-b688839f9605"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8bf616b6-3e94-44e5-afeb-b688839f9605"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8bf616b6-3e94-44e5-afeb-b688839f9605.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8bf616b6-3e94-44e5-afeb-b688839f9605.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2020-01-14"
---

# Metis Service Management (Optimisation)

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-8bf616b6-3e94-44e5-afeb-b688839f9605

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## Summary

The Home Office has successfully completed a tender process for the "Metis Service Management (Optimisation)" project, which focuses on providing service management and ongoing support for the Metis application tool-set. This public procurement falls within the IT services sector, specifically consulting, software development, and support, classified under CPV code 72000000. The award, with a total value of £4.2 million, was finalised on 31 January 2019. The contract is set to commence on 1 September 2020 and will be active until 29 October 2021. This procurement was conducted through a selective method, specifically as a call-off from a framework agreement, with an end date for tenders that has already passed.

This tender represents a significant opportunity for businesses engaged in IT service management and software support, particularly those large enough to participate under the framework agreement structure. Companies like consulting firms and software development providers can capitalise on this opportunity to enhance their portfolios and grow their business by offering complementary services or innovations in the IT sector. With the ongoing nature of support required for the Metis tool-set, businesses that specialise in agile support mechanisms may find a strategic advantage in collaborating or bidding on future projects that arise from this engagement.

## Notice

Service Management and ongoing support to Metis application tool-set.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cd9251a3-4ecc-4e76-bad7-d1eb6d20da9d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jan 2020 |
| Submission deadline | 31 Jan 2019 |
| Future notice date | Not specified |
| Award date | 31 Jan 2019 |
| Contract period | 31 Aug 2020 - 29 Oct 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,200,000 |
| Lots value | Not specified |
| Awards value | £4,200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 1XG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUJITSU SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 14 Jan 2020 at 14:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cd9251a3-4ecc-4e76-bad7-d1eb6d20da9d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cd9251a3-4ecc-4e76-bad7-d1eb6d20da9d
  14th January 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8bf616b6-3e94-44e5-afeb-b688839f9605. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8bf616b6-3e94-44e5-afeb-b688839f9605.json.