---
title: "PQ0510 - Further Support for Accessible Tourism - AWARD"
ocid: "ocds-b5fd17-8bf9744b-0cbf-4872-be3f-d6846e96e310"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8bf9744b-0cbf-4872-be3f-d6846e96e310"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8bf9744b-0cbf-4872-be3f-d6846e96e310.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8bf9744b-0cbf-4872-be3f-d6846e96e310.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BIRMINGHAM CITY COUNCIL"
published: "2025-01-27"
---

# PQ0510 - Further Support for Accessible Tourism - AWARD

Buyer: BIRMINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-8bf9744b-0cbf-4872-be3f-d6846e96e310

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## Summary

Birmingham City Council has successfully awarded a contract titled "PQ0510 - Further Support for Accessible Tourism" to Mima Group Limited. This initiative focuses on advancing accessibility within Birmingham's visitor economy, falling under the industry category of administrative services related to tourism affairs. Located in the West Midlands, this procurement process spans the planning, tender, and award stages, with key dates including the end of tender submissions by noon on 17th April 2024. The contract period runs from 1st May 2024 to 31st January 2025.

This tender offers significant opportunities for businesses, particularly those specialising in accessible tourism, public relations, and training services. Companies with expertise in business and management consultancy, advertising, and project management will find relevant opportunities in this project. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate. The initiative aims to enhance the visitor experience in Birmingham, including developing an online 'Accessible Tourism Hub' and promoting short-form social media content to drive awareness and improvements in accessibility standards. This project is ideal for businesses looking to expand their portfolio in accessible tourism and related consultancy services.

## Notice

Birmingham City Council would like to support the continued development of accessibility within Birmingham's visitor economy. To deliver this there is a requirement for an accessible tourism specialist with extensive experience of working with different types of visitor economy businesses. Birmingham's Visitor Destination Plan identified that there is a real opportunity for the city's visitor economy to improve accessibility, provide an inclusive welcome and tap into a new and potentially loyal customer base. The Support for Accessible Tourism workstream seeks to improve understanding, practises and customer service amongst businesses to ensure that customers with accessibility needs are welcomed and valued, whether they are residents, tourists or parents who require changing facilities. The Council developed an online 'Accessible Tourism Hub' featuring training webinars, information guides and toolkits to support visitor economy businesses in becoming more accessible. Launched in March 2023, the hub was welcomed by the sector but uptake has been slow with employers facing competing pressures such as the cost of living crisis, rising energy costs and an unstable labour market. The project will also work with accessibility champions to create short-form social media videos aimed at the traditionally time-poor hospitality sector by demonstrating how small changes can make a significant difference to customers with access requirements. A product audit found that the websites of around 90% of Birmingham's restaurants and cafes had no information at all on accessibility, and some of those that did only addressed wheelchair users, ignoring the 80% of disabled people with hidden impairments. The contract will be for the period commencing May 2024 and concluding on 31st January 2025. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity, please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be able to log on which will enable you to download all relevant quotation documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please email us at: cps@birmingham.gov.uk Your completed tender submission should be returned by noon on 17th April 2024 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6d1cf188-b397-44af-8772-5e83837411ae |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jan 2025 |
| Submission deadline | 17 Apr 2024 |
| Future notice date | Not specified |
| Award date | 30 Apr 2024 |
| Contract period | 30 Apr 2024 - 31 Jan 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £26,769 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM CITY COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B4 7WB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MIMA GROUP |

## CPV Codes

### Divisions

- 63 - Supporting and auxiliary transport services; travel agencies services
- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services

### Codes

- 63516000 - Travel management services
- 72221000 - Business analysis consultancy services
- 72224000 - Project management consultancy services
- 73000000 - Research and development services and related consultancy services
- 73200000 - Research and development consultancy services
- 73210000 - Research consultancy services
- 73220000 - Development consultancy services
- 75125000 - Administrative services related to tourism affairs
- 79341200 - Advertising management services
- 79400000 - Business and management consultancy and related services
- 79410000 - Business and management consultancy services
- 79411000 - General management consultancy services
- 79411100 - Business development consultancy services
- 79413000 - Marketing management consultancy services
- 79415200 - Design consultancy services
- 79416200 - Public relations consultancy services
- 80500000 - Training services
- 80510000 - Specialist training services
- 80521000 - Training programme services
- 80522000 - Training seminars

## Release History

- 27 Jan 2025 at 14:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6d1cf188-b397-44af-8772-5e83837411ae

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6d1cf188-b397-44af-8772-5e83837411ae
  27th January 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/birminghamcc
- https://in-tendhost.co.uk/birminghamcc/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8bf9744b-0cbf-4872-be3f-d6846e96e310. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8bf9744b-0cbf-4872-be3f-d6846e96e310.json.