---
title: "Rent Arrears Case Management Solution"
ocid: "ocds-b5fd17-8bfe4e53-9aee-483c-b4b8-bd2c14cb9a9e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8bfe4e53-9aee-483c-b4b8-bd2c14cb9a9e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8bfe4e53-9aee-483c-b4b8-bd2c14cb9a9e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8bfe4e53-9aee-483c-b4b8-bd2c14cb9a9e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MOAT HOMES LIMITED"
published: "2024-01-18"
---

# Rent Arrears Case Management Solution

Buyer: MOAT HOMES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-8bfe4e53-9aee-483c-b4b8-bd2c14cb9a9e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8bfe4e53-9aee-483c-b4b8-bd2c14cb9a9e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8bfe4e53-9aee-483c-b4b8-bd2c14cb9a9e.json)

## Summary

The public procurement contracting process recently awarded involves Moat Homes Limited as the buyer. The contract, titled "Rent Arrears Case Management Solution," falls under the financial analysis software package category. The procurement was conducted using a selective method through a call-off from the G-Cloud 13 framework. The contract value is GBP 373,060, with a tender period ending on November 17, 2023, and a contract period starting on February 27, 2024, and ending on February 26, 2027. The procurement stage is complete, and the primary goal is to optimize income collection and reduce rent arrears for Moat Homes Limited located in Dartford, United Kingdom.

This awarded contract presents an opportunity for businesses providing financial software solutions to collaborate with Moat Homes Limited. Companies offering financial analysis, systems software, customer relationship management software, business intelligence software, database software, and automation systems could compete effectively. As the contract is already awarded, interested businesses can explore potential collaborations with Moat Homes Limited to contribute towards enhancing financial performance while ensuring data security and privacy compliance.

## Notice

Income Management Solution for Moat Homes Limited. The primary goal of this solution is to optimise income collection, reduce rent arrears, and enhance financial performance while ensuring compliance with relevant data security and privacy regulations. This is a call-off contract using the G-Cloud 13 framework following the framework guidance for evaluation and selection. The full service description and other helpful information can be found on the framework using the Platform service ID number: 350058086890151

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3f3eac87-1902-437c-b674-f2f7057734b4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jan 2024 |
| Submission deadline | 17 Nov 2023 |
| Future notice date | Not specified |
| Award date | 8 Dec 2023 |
| Contract period | 27 Feb 2024 - 26 Feb 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £373,060 |
| Lots value | Not specified |
| Awards value | £373,060 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MOAT HOMES LIMITED |
| Locality | DARTFORD |
| Post town | Dartford |
| Postcode | DA2 6QE |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ43 Kent Thames Gateway |
| Local authority | Dartford |
| Electoral ward | Stone Castle |
| Westminster constituency | Dartford |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICESCAPE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48441000 - Financial analysis software package
- 48442000 - Financial systems software package
- 48445000 - Customer Relation Management software package
- 48482000 - Business intelligence software package
- 48611000 - Database software package
- 48921000 - Automation system

## Release History

- 18 Jan 2024 at 18:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3f3eac87-1902-437c-b674-f2f7057734b4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3f3eac87-1902-437c-b674-f2f7057734b4
  18th January 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8bfe4e53-9aee-483c-b4b8-bd2c14cb9a9e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8bfe4e53-9aee-483c-b4b8-bd2c14cb9a9e.json.