---
title: "DWP Application Performance Monitoring (APM) Tooling"
ocid: "ocds-b5fd17-8c0c4242-14aa-478d-b537-a73bfe115925"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c0c4242-14aa-478d-b537-a73bfe115925"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8c0c4242-14aa-478d-b537-a73bfe115925.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8c0c4242-14aa-478d-b537-a73bfe115925.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-02-15"
---

# DWP Application Performance Monitoring (APM) Tooling

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-8c0c4242-14aa-478d-b537-a73bfe115925

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c0c4242-14aa-478d-b537-a73bfe115925)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8c0c4242-14aa-478d-b537-a73bfe115925.json)

## Summary

The Department for Work and Pensions has awarded a contract for the DWP Application Performance Monitoring (APM) Tooling. The procurement method used was selective, with a total contract value of £4,949,010 in GBP. The contract period starts on December 31, 2020, and ends on December 30, 2022. This opportunity falls under the industry category of software package and information systems.

This tender presents business growth opportunities, particularly for companies offering services related to application performance management tools. Small and Medium Enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs) are well-suited to compete for this contract. The Department for Work and Pensions in England is the contracting authority initiating this procurement process. The deadline for tender submission was November 20, 2020.

## Notice

DWP requires a Strategic Application Performance Management (APM) tooling capability to allow full stack visibility across all DWP's applications and also Real User Monitoring (RUM) allowing knowledge of the applications users experience. The capability must allow for full stack management of the applications for DWP to have full visibility of how the user population is experiencing a specific digital service provision. Also including

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/53c4ff0d-7391-4d5d-869a-c1db02be74e3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Feb 2024 |
| Submission deadline | 20 Nov 2020 |
| Future notice date | Not specified |
| Award date | 15 Dec 2020 |
| Contract period | 31 Dec 2020 - 30 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,976,255 |
| Lots value | Not specified |
| Awards value | £4,949,010 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | MCR |
| Post town | Manchester |
| Postcode | M2 3AA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DYNATRACE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 15 Feb 2024 at 16:23 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/53c4ff0d-7391-4d5d-869a-c1db02be74e3
- 18 Jan 2021 at 14:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/53c4ff0d-7391-4d5d-869a-c1db02be74e3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/53c4ff0d-7391-4d5d-869a-c1db02be74e3
  15th February 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b69def26-2533-40b6-9de7-58aaa110bd3c
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c87b072b-c4fd-4211-a995-9cedaf346b9d
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c77bef9e-d31a-4906-98bd-51413e4542d0
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/44c629ff-312b-432a-82f8-0397553b1ff0
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e45514f5-a3ee-4fbc-8f1e-219f140852ea
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c0c4242-14aa-478d-b537-a73bfe115925. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8c0c4242-14aa-478d-b537-a73bfe115925.json.