---
title: "UC User Research Recruitment Services"
ocid: "ocds-b5fd17-8c16d5c4-e208-4292-aaaf-b1b090c2cc92"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c16d5c4-e208-4292-aaaf-b1b090c2cc92"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8c16d5c4-e208-4292-aaaf-b1b090c2cc92.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8c16d5c4-e208-4292-aaaf-b1b090c2cc92.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2022-03-30"
---

# UC User Research Recruitment Services

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-8c16d5c4-e208-4292-aaaf-b1b090c2cc92

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c16d5c4-e208-4292-aaaf-b1b090c2cc92)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8c16d5c4-e208-4292-aaaf-b1b090c2cc92.json)

## Summary

The Department for Work and Pensions is seeking services for user research recruitment through a tender titled "UC User Research Recruitment Services". This procurement falls under the IT services category and is located in Manchester, England. The tender was awarded on 25 August 2021, with a contract value of £200,000, set to last until 22 August 2023. The procurement method employed is selective, leveraging a call-off from a framework agreement.

This tender presents significant growth opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in user research services. Businesses equipped to engage with diverse populations, particularly those familiar with digital services and user research methodologies, would be well-suited to compete in this space, potentially enhancing their market reach and service offerings in the public sector.

## Notice

Department for Work and Pensions Digital requires participant recruitment for regular user research activities, to include the recruitment of participants who reflect the diverse make-up of people who use DWP services and manage a user research panel for Universal Credit specifically.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5aa7ac90-915a-4a03-b0fa-6e22c9d61784 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Mar 2022 |
| Submission deadline | 19 Aug 2021 |
| Future notice date | Not specified |
| Award date | 24 Aug 2021 |
| Contract period | 22 Aug 2021 - 22 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | Not specified |
| Awards value | £200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3AA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PEOPLE FOR RESEARCH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Mar 2022 at 13:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5aa7ac90-915a-4a03-b0fa-6e22c9d61784

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5aa7ac90-915a-4a03-b0fa-6e22c9d61784
  30th March 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d7cd5ad5-4def-4b86-8ed3-176aafe39a47
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4589dd9e-00e9-44c1-bf99-29b0d92f84c2
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/245ea72c-aeb8-449e-8d42-fc8dce087a9f
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/feb840a7-a13f-4835-81e9-8cae8fddd5d2
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c16d5c4-e208-4292-aaaf-b1b090c2cc92. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8c16d5c4-e208-4292-aaaf-b1b090c2cc92.json.