---
title: "GSS23014 RM6160 Customer Service Advisor"
ocid: "ocds-b5fd17-8c182181-1d98-42cb-9450-4e98bdc49ec5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c182181-1d98-42cb-9450-4e98bdc49ec5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8c182181-1d98-42cb-9450-4e98bdc49ec5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8c182181-1d98-42cb-9450-4e98bdc49ec5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2023-01-16"
---

# GSS23014 RM6160 Customer Service Advisor

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-8c182181-1d98-42cb-9450-4e98bdc49ec5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c182181-1d98-42cb-9450-4e98bdc49ec5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8c182181-1d98-42cb-9450-4e98bdc49ec5.json)

## Summary

The UK Shared Business Services Limited has awarded a contract for Customer Service Advisor services through the CCS RM6160 framework. The contract value is £8139.6 in GBP. The procurement method used was selective, with a call-off from a framework agreement. The contract period is from 16th January 2023 to 31st March 2023. The buying organisation is located in SWINDON, England, and the procurement stage is marked as complete.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) that provide personnel services to compete for business growth. Businesses in the industry category of supplying personnel, including temporary staff, are well-suited to participate. The buying organisation, UK Shared Business Services Limited, has awarded the contract to Hays Specialist Recruitment Limited, indicating a potential area for similar businesses to explore further opportunities.

## Notice

***Please note this is an award notice, not a call for competition*** UK Shared Business Services have a requirement to bring in a Customer Service Advisor. This has been sourced via direct award against CCS RM6160 Non Clinical Temporary and Fixed Term Staff Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8ec8fb01-0a5b-44c1-a4ba-db10e77bcf70 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jan 2023 |
| Submission deadline | 9 Jan 2023 |
| Future notice date | Not specified |
| Award date | 9 Jan 2023 |
| Contract period | 16 Jan 2023 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,139 |
| Lots value | Not specified |
| Awards value | £8,139 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HAYS SPECIALIST RECRUITMENT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 16 Jan 2023 at 16:36 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8ec8fb01-0a5b-44c1-a4ba-db10e77bcf70
- 16 Jan 2023 at 16:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8ec8fb01-0a5b-44c1-a4ba-db10e77bcf70

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8ec8fb01-0a5b-44c1-a4ba-db10e77bcf70
  16th January 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1e2f6a66-ed82-49e0-bdcc-c71bffd08653

## Notice URLs

- http://www.uksbs.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c182181-1d98-42cb-9450-4e98bdc49ec5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8c182181-1d98-42cb-9450-4e98bdc49ec5.json.