---
title: "Pension Administrator: Royal Mail Statutory Pension Scheme"
ocid: "ocds-b5fd17-8c1999bd-d506-4ea1-bb46-2011359d73b8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c1999bd-d506-4ea1-bb46-2011359d73b8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8c1999bd-d506-4ea1-bb46-2011359d73b8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8c1999bd-d506-4ea1-bb46-2011359d73b8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2017-10-26"
---

# Pension Administrator: Royal Mail Statutory Pension Scheme

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-8c1999bd-d506-4ea1-bb46-2011359d73b8

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## Summary

The Crown Commercial Service is procuring pension administration services for the Royal Mail Statutory Pension Scheme (RMSPS), which serves approximately 402,000 deferred members and pensioners, making it the sixth largest public sector pension scheme in the UK. This procurement, classified under the CPV code for pension fund administration services, is at the Award stage, following a selective procurement method with competitive negotiation. The contract, valued at £31 million, commenced on 30th September 2017 and will remain effective until 30th April 2025, with the tender period having concluded on 14th December 2016.

This contract presents significant opportunities for businesses specialising in pension administration services, particularly those equipped to handle both accounting and member communication. Ideal candidates would include SMEs that offer innovative solutions in member interactions, payroll services, and reporting capabilities. Given the complexity and scale of the RMSPS, firms with experience in managing large pension schemes or those capable of collaboration with existing administrators, like Royal Mail Group Limited, may find this tender very applicable for growth and expansion.

## Notice

Procurement of a supplier of pension administration services for Royal Mail Statutory Pension Scheme(RMSPS). This scheme is managed by the Authority. The RMSPS transferred to the public sector in April 2012 and the former contract expired in March 2017. The Authority sought innovative proposals to this significant pension administration services opportunity. This procurement is solely for the pension administration services to the RMSPS. The successful pension administrator will work with Royal Mail Pension Plan's (RMPP) pension administrator, Royal Mail Group Limited (RMG), with regard to those members who are beneficiaries in both RMSPS and RMPP. RMSPS is currently the 6th largest public sector pension scheme in the United Kingdom. The RMSPS has approximately 402 000 deferred members and pensioners. Approximately 116 000 of these are also members of the RMPP. The scheme has no active members so there are no accruing costs or contributions. Additional information: Pension Administration services against the following two membership profiles:(1) RMSPS scheme members with no benefits in the RMPP (which amounts to approximately 286 000 members comprised of116 000 deferred members and 170 000 pensioners) and (2) RMSPS scheme members with benefits in the RMPP (which amounts to approximately 116 000 members comprised of 97 000 deferred members and 19000 pensioners). The pension administration services available include the following:- accounting services, administration services, interactions with members, member communications (including managing and operating a helpline, issuing benefits statements, annual pension increase letters,printing services and also scheme leaflets), pension payroll services (bulk and individual payroll services) and reporting. Membership profile 2 also includes the requirement to work with RMPP's pension administration services provider with regard to those members who are beneficiaries in both the RMSPS and RMPP.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d067877d-b6c6-41b4-b5e3-d0d59c7d22a2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2017 |
| Submission deadline | 14 Dec 2016 |
| Future notice date | Not specified |
| Award date | 28 Sep 2017 |
| Contract period | 29 Sep 2017 - 30 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £31,000,000 |
| Lots value | Not specified |
| Awards value | £31,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2HQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA EMPLOYEE BENEFITS |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66523100 - Pension fund administration services

## Release History

- 26 Oct 2017 at 10:38 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d067877d-b6c6-41b4-b5e3-d0d59c7d22a2
- 24 Oct 2017 at 14:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d067877d-b6c6-41b4-b5e3-d0d59c7d22a2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d067877d-b6c6-41b4-b5e3-d0d59c7d22a2
  26th October 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5940de9b-d201-4177-bc14-4bd36cbd8909
  Pension Administration Services Agreement - T&Cs and Schedule 1 (Definitions) - (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3bb687ae-a993-467e-b8c3-9c51b3694637
  Schedule 2.1 - Services Description - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b2c6e7a4-3ab0-4198-87cb-f98fed8bc461
  Schedule 2.2 - Performance Levels - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/aa647c71-fbbf-4472-9029-87c553401169
  Schedule 2.3 - Standards - Final
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/13243a5d-4b6d-4ed8-9fe3-a9ebfeb31509
  Schedule 2.4 - Security Management - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0112979d-8c62-4294-b3be-dd2ea189a80f
  Schedule 2.5 - Insurance Requirements - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8f7ff754-4a64-4be5-8ffb-b87f956c815a
  Schedule 3 - Authority Responsibilities - Final (REDACTIONS)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/44bcd63d-6fa1-4adc-9af5-24e8954984e8
  Schedule 4.1 - Supplier Solution - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f436f313-562b-476b-acf8-1d5c32cde60e
  Schedule 4.2 - Commercially Sensitive Information - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/14f91dfb-6fcb-4ab0-b675-3c00a017ca5e
  Schedule 4.3 - Notified Key Sub-Contractors - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/33424f18-0f30-4e4e-8790-0480522b75d0
  Schedule 4.4 - Third Party Contracts - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ff392245-667b-4e0a-add4-304c2e7804dc
  Schedule 5 - Software - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d45ead9f-3131-4ca0-9845-6ee75b2ee9b7
  Schedule 6.1 - Implementation Plan - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2d832c01-db0b-4310-99e4-8937978eb1e4
  Schedule 6.2 - Testing Procedures - Final
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8210fa04-c305-4e88-8360-d273062e68bd
  Schedule 7.1 - Charges and Invoicing - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d754a6ad-d570-4efb-8574-6f69fe70880d
  Schedule 7.2 - Payments on Termination - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b357473b-6648-42b7-a276-b8f083fe6d10
  Schedule 7.3 - Benchmarking - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c7b55fbd-97ff-4391-a5d5-0dcc4a5a1140
  Schedule 7.5 - Financial Reports and Audit Rights - Final
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6d0ff26b-a3b7-43bb-a790-80d9af1819fb
  Schedule 8.1 - Governance - Final (REDACT WHOLE DOC)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/dadc4e46-65e1-4bda-9448-f63bf9f6aeba
  Schedule 8.2 - Change Control Procedure - Final
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d7fa0b5f-8d49-4547-b268-10ab39dd1abb
  Schedule 8.3 - Dispute Resolution Procedure - Final
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5a6e6294-b265-412e-ac67-61977a1bb442
  Schedule 8.4 - Reports and Records Provisions - Final
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3c4b7a0a-978e-46c0-bb6f-b9771c45ef87
  Schedule 8.5 - Exit Management - Final
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/54b3669d-56b9-4375-a29c-2d9b20397de1
  Schedule 8.6 - Business Continuity and Disaster Recovery - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7ac5e9e5-8385-434a-97d9-a76bcc6314b8
  Schedule 8.7 - Conduct of Claims - Final
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8b02274b-d6a6-45de-9849-12139907e2a1
  Schedule 9.1 - Staff Transfer - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/90e6b24a-7e73-4746-b372-3419bd93296a
  Schedule 9.2 - Key Personnel - Final (REDACTED)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/db011aaf-f6b0-4ad9-a624-fd798a6cbae6
  Schedule 10 - Guarantee - Final (REDACTED)
- http://ted.europa.eu/udl?uri=TED:NOTICE:425846-2017:TEXT:EN:HTML&src=0
  Tenders Electronic Daily Contract Award Notice

## Notice URLs

- http://www.gov.uk/ccs

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c1999bd-d506-4ea1-bb46-2011359d73b8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8c1999bd-d506-4ea1-bb46-2011359d73b8.json.