---
title: "Provision of IT Managed Service Provider"
ocid: "ocds-b5fd17-8c2de043-eee6-4ed8-a93a-3df1a9086ddf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c2de043-eee6-4ed8-a93a-3df1a9086ddf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8c2de043-eee6-4ed8-a93a-3df1a9086ddf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8c2de043-eee6-4ed8-a93a-3df1a9086ddf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2025-07-25"
---

# Provision of IT Managed Service Provider

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-8c2de043-eee6-4ed8-a93a-3df1a9086ddf

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c2de043-eee6-4ed8-a93a-3df1a9086ddf)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8c2de043-eee6-4ed8-a93a-3df1a9086ddf.json)

## Summary

The Crown Commercial Service, based in Liverpool, functioned as the buying organisation in the procurement process for the contract titled "Provision of IT Managed Service Provider". The procurement, classified under the industry category of IT services, encompasses IT support services including helpdesk support, network infrastructure management, and technical consultancy across the United Kingdom. The procurement process was selective, executed through a call-off from a framework agreement, with the tendering phase concluding on 20th June 2025. The contract, valued at £261,559.34, was awarded on 17th July 2025 and commenced on 1st August 2025, extending through to 31st July 2029. The procurement pertains to a wide geographical area within the UK, covering regions from London and the South East to Scotland and Northern Ireland.

This tender provides significant opportunities for large IT service companies, given its substantial contract value and comprehensive service requirements across several UK regions. Businesses that specialise in managed IT services and have experience in large-scale network infrastructure will find this tender particularly fruitful for growth and expansion. Given that the process leveraged a framework agreement and focused on a selective procurement method, it creates a competitive yet viable landscape for well-established firms seeking to enhance their portfolios by collaborating with governmental organisations like the Crown Commercial Service. Although smaller businesses such as SMEs and VCSEs may not have been the primary target, larger corporations like ROC TECHNOLOGIES LIMITED, the appointed supplier, represent ideal contenders for such expansive and technically demanding opportunities.

## Notice

Provision of IT support services including end-user helpdesk support, management of the core network infrastructure, and technical consultancy.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c6e3eaa0-ac56-4125-9f72-289709312adf |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jul 2025 |
| Submission deadline | 19 Jun 2025 |
| Future notice date | Not specified |
| Award date | 16 Jul 2025 |
| Contract period | 31 Jul 2025 - 31 Jul 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £261,559 |
| Lots value | Not specified |
| Awards value | £261,559 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ROC TECHNOLOGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Jul 2025 at 06:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c6e3eaa0-ac56-4125-9f72-289709312adf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c6e3eaa0-ac56-4125-9f72-289709312adf
  25th July 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/baa992fd-3182-4c0a-b126-822aac2cc495

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c2de043-eee6-4ed8-a93a-3df1a9086ddf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8c2de043-eee6-4ed8-a93a-3df1a9086ddf.json.