---
title: "CRM Implementation - G-CLOUD 9"
ocid: "ocds-b5fd17-8c67041f-2c88-4693-b025-f07768f29cea"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c67041f-2c88-4693-b025-f07768f29cea"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8c67041f-2c88-4693-b025-f07768f29cea.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8c67041f-2c88-4693-b025-f07768f29cea.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "INFORMATION COMMISSIONER'S OFFICE"
published: "2018-06-13"
---

# CRM Implementation - G-CLOUD 9

Buyer: INFORMATION COMMISSIONER'S OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-8c67041f-2c88-4693-b025-f07768f29cea

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c67041f-2c88-4693-b025-f07768f29cea)  
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## Summary

The INFORMATION COMMISSIONER'S OFFICE is procuring IT services for the implementation and development of a Customer Relationship Management (CRM) system under the title "CRM Implementation - G-CLOUD 9". This project falls within the category of IT services, specifically consulting, software development, and support. The procurement process, which has already been awarded, used a selective method with a contract value of £500,000. The tender period ended on 10th June 2018, and the contract commenced on 11th June 2018, running until 10th June 2020. The delivery address for this project is located in the North West region of the United Kingdom.

This tender presents a lucrative opportunity for businesses involved in IT services, particularly those specialising in CRM solutions, software development, and consulting services. Companies that can deliver innovative IT solutions and support can benefit significantly from this long-term contract. Since the awarded contract was given to EQUINITI ICS LIMITED, potential competitors should focus on demonstrating their capabilities in managing large-scale IT projects and providing comprehensive support services that meet the expectations of government entities.

## Notice

ICO Procurement of an IT partner for its CRM implementation and development.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e425f539-e885-41f3-931e-3f4de5f6ce42 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jun 2018 |
| Submission deadline | 10 Jun 2018 |
| Future notice date | Not specified |
| Award date | 9 Jun 2018 |
| Contract period | 10 Jun 2018 - 10 Jun 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | £500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INFORMATION COMMISSIONER'S OFFICE |
| Locality | WILMSLOW |
| Post town | Stockport |
| Postcode | SK9 5AF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD62 Cheshire East |
| Local authority | Cheshire East |
| Electoral ward | Wilmslow West and Chorley |
| Westminster constituency | Tatton |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EQUINITI ICS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Jun 2018 at 08:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e425f539-e885-41f3-931e-3f4de5f6ce42

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e425f539-e885-41f3-931e-3f4de5f6ce42
  13th June 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c67041f-2c88-4693-b025-f07768f29cea. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8c67041f-2c88-4693-b025-f07768f29cea.json.