---
title: "CBC-1239-T-AE Unified Communications Solution - AWARD"
ocid: "ocds-b5fd17-8c755a55-e3bb-461e-9c28-27140515fcdb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c755a55-e3bb-461e-9c28-27140515fcdb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8c755a55-e3bb-461e-9c28-27140515fcdb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8c755a55-e3bb-461e-9c28-27140515fcdb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CENTRAL BEDFORDSHIRE COUNCIL"
published: "2022-03-31"
---

# CBC-1239-T-AE Unified Communications Solution - AWARD

Buyer: CENTRAL BEDFORDSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-8c755a55-e3bb-461e-9c28-27140515fcdb

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## Summary

The procurement process involves the Central Bedfordshire Council (CBC) seeking a Unified Communications Solution through an open tender method, which is currently complete. The tender, titled "CBC-1239-T-AE Unified Communications Solution - AWARD," supports the council's adoption of flexible working practices. Suppliers were invited to bid on various Lots related to telecommunications services, including mobile phone hardware, SIP trunks, and contact centre solutions. The contract period commences on 1st April 2022 and runs until 31st March 2025. The final award decision was published on 31st March 2022, indicating that Gamma Telecom Limited has been selected as the supplier for this contract.

This tender presents significant opportunities for businesses specialising in telecommunications services, particularly those able to provide innovative mobile and cloud-based solutions. Given the multiple Lots available for bidding, businesses that offer a range of services—including mobile hardware, voice and data solutions, and sophisticated telephony systems—will be well-positioned to compete. Companies looking to expand their market presence in the telecommunications sector, especially those with capabilities in integrated and cloud communications, should consider this opportunity to work with the Central Bedfordshire Council.

## Notice

The Council (CBC) has adopted flexible working practices and is looking for a Unified Communication solution to support this approach. You are invited to tender for a 3-year contract for the provision of one (or more) Lots making up the provision and ongoing 3rd line support of a new, cloud based, Unified Communications Solution (UCS) for CBC. The Lots you are invited to tender for that make up this UCS are: 1. Lot 1 - Provision of Mobile phone hardware 2. Lot 2 - Provision of Mobile voice and data services (via supply of SIMs) 3. Lot 3 - Provision and deployment of Session Initiation Protocol (SIP) trunks 4. Lot 4 - Provision and deployment of Session Border Controllers (SBC) managed service 5. Lot 5 - Provision and deployment of Telephony solution 6. Lot 6 - Provision and deployment of Contact Centre solution 7. Lot 7 - Provision and deployment of Interactive Voice Response (IVR) solution 8. Lot 8 - Provision and deployment of Workforce Management (WFM) solution 9. Lot 9 - Provision and deployment of Meeting Room solution Suppliers may bid for one or more Lots and there is no limit to the number of Lots a supplier can bid for, nor is there any limit on the number of Lots a single supplier may be awarded. Where a supplier is awarded more than one Lot, CBC may combine the Lots into a single contract. CBC reserve the right not to award any or all Lots.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/075475d7-b05e-4d50-9e9e-707d9297c2bc |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2022 |
| Submission deadline | 6 Sep 2021 |
| Future notice date | Not specified |
| Award date | 28 Mar 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CENTRAL BEDFORDSHIRE COUNCIL |
| Locality | BEDS |
| Post town | Stevenage |
| Postcode | SG17 5TQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH25 Central Bedfordshire |
| Local authority | Central Bedfordshire |
| Electoral ward | Shefford |
| Westminster constituency | Hitchin |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GAMMA TELECOM |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 64 - Postal and telecommunications services

### Codes

- 32250000 - Mobile telephones
- 32524000 - Telecommunications system
- 48510000 - Communication software package
- 48512000 - Interactive voice response software package
- 64200000 - Telecommunications services
- 64212000 - Mobile-telephone services
- 64215000 - IP telephone services
- 64227000 - Integrated telecommunications services

## Release History

- 31 Mar 2022 at 09:26 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/075475d7-b05e-4d50-9e9e-707d9297c2bc
- 31 Mar 2022 at 09:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/075475d7-b05e-4d50-9e9e-707d9297c2bc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/075475d7-b05e-4d50-9e9e-707d9297c2bc
  31st March 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.centralbedfordshire.gov.uk

## Provenance

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