--- title: "P0611 - Welfare Benefit and Debt Advice Services - AWARD" ocid: "ocds-b5fd17-8c9f65de-cf42-4f01-8c55-77acbacca2dc" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c9f65de-cf42-4f01-8c55-77acbacca2dc" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8c9f65de-cf42-4f01-8c55-77acbacca2dc.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-8c9f65de-cf42-4f01-8c55-77acbacca2dc.json" source: "Contracts Finder" current_stage: "Award" buyer: "BIRMINGHAM CITY COUNCIL" published: "2019-11-07" --- # P0611 - Welfare Benefit and Debt Advice Services - AWARD Buyer: BIRMINGHAM CITY COUNCIL Current stage: Award OCID: ocds-b5fd17-8c9f65de-cf42-4f01-8c55-77acbacca2dc [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c9f65de-cf42-4f01-8c55-77acbacca2dc) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8c9f65de-cf42-4f01-8c55-77acbacca2dc.json) ## Summary Birmingham City Council has completed the procurement process for the "P0611 - Welfare Benefit and Debt Advice Services" contract, which falls under the community services category. This contract, worth a total of £925,000, is intended to provide welfare benefits and debt advice to the citizens of Birmingham. Key aspects include multiple geographical contracts for face-to-face services and a citywide telephone advice service. The contract period commenced on 1st October 2019 and will conclude on 31st March 2021, with an option to extend for an additional year. The tender was part of an open procurement process, with the submission deadline for bids having passed on 6th September 2019 at 12:00hrs. This tender represents an excellent growth opportunity for businesses specialising in community service provision, particularly those experienced in welfare benefits and debt advice. Providers capable of delivering services across multiple locations or offering comprehensive telephone support are well-suited to compete. With the demand for such services in Birmingham expected to remain strong, businesses with a focus on social impact and local community engagement will find this sector particularly advantageous. ## Notice Birmingham City Council invites organisations to tender for welfare benefits and debt advice contracts. The Council are looking to commission independent advice providers to deliver advice services relating to welfare benefits and debt to the citizens of Birmingham, the following contracts are available for tender: Face to face advice service - Four individual geographical contracts are available (North, South, East, West & Central). The expectation is that the successful provider would deliver welfare benefits and debt advice services from a minimum of three locations within that specific geographical area. (This could include such venues as GP surgeries, libraries, community centres and/ or Job Centres.) The exact venues would need to be identified by the successful provider and ensure a good spread across the area in order to provide ease of access for citizens of that area. Please note: A bidder can be awarded a maximum of two geographical areas. Telephone Advice Service - To deliver a citywide telephone advice service (welfare benefits and debt advice) to Birmingham based citizens. Tribunal Representation Service - Tribunal Representation Services for any welfare benefit that provides an independent right of appeal. The contracts will all be for 1 1/2 years commencing on the 1st October 2019 with an option to extend for a further year, subject to satisfactory performance and budget availability. TUPE may apply. If you are interested in quoting please click on the following link to access Birmingham City Council's tender Portal:-. https://in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the Invitation to Tender document and supporting information; your completed ITT should be returned by 1200hrs on 6th September 2019 using the Supplier Portal. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/000c8a31-02c8-4963-9b32-5d831eef97ea | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Nov 2019 | | Submission deadline | 6 Sep 2019 | | Future notice date | Not specified | | Award date | 16 Oct 2019 | | Contract period | 30 Sep 2019 - 31 Mar 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | £925,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BIRMINGHAM CITY COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B4 7WB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Newtown | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 3 | | Supplier names | BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE; BIRMINGHAM SETTLEMENT; SPITFIRE ADVICE AND SUPPORT SERVICES ( FORMALLY CASTLE VALE TENA | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75200000 - Provision of services to the community ## Release History - 7 Nov 2019 at 11:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/000c8a31-02c8-4963-9b32-5d831eef97ea ## Documents - https://www.contractsfinder.service.gov.uk/Notice/000c8a31-02c8-4963-9b32-5d831eef97ea 7th November 2019 - Awarded contract notice on Contracts Finder ## Notice URLs - https://in-tendhost.co.uk/birminghamcc/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8c9f65de-cf42-4f01-8c55-77acbacca2dc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8c9f65de-cf42-4f01-8c55-77acbacca2dc.json.