--- title: "HCC - 09/23 - The Provision of an Insurance Claims Handling System" ocid: "ocds-b5fd17-8cd5fbb2-0cec-4743-960b-2d821c563128" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8cd5fbb2-0cec-4743-960b-2d821c563128" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8cd5fbb2-0cec-4743-960b-2d821c563128.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-8cd5fbb2-0cec-4743-960b-2d821c563128.json" source: "Contracts Finder" current_stage: "Tender" buyer: "HERTFORDSHIRE COUNTY COUNCIL - RESOURCES" published: "2023-09-07" --- # HCC - 09/23 - The Provision of an Insurance Claims Handling System Buyer: HERTFORDSHIRE COUNTY COUNCIL - RESOURCES Current stage: Tender OCID: ocds-b5fd17-8cd5fbb2-0cec-4743-960b-2d821c563128 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8cd5fbb2-0cec-4743-960b-2d821c563128) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8cd5fbb2-0cec-4743-960b-2d821c563128.json) ## Summary The Hertfordshire County Council is seeking proposals for the provision of an Insurance Claims Handling System. This procurement opportunity falls under the Financial and insurance services category and is at the "Tender" stage. Interested organisations must submit their tenders by noon on 9th October 2023. The contract period is expected to start on 6th June 2024 and end on 5th June 2027. This tender presents an opportunity for businesses specialising in system management software, insurance services, risk management, and financial systems. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate. Companies located in the East of England, United Kingdom, are well-suited to compete. To explore this opportunity further, interested parties can visit the Hertfordshire County Council's website for detailed information and submission guidelines. ## Notice Hertfordshire County Council is currently out to procurement for the Provision of an Insurance Claims Handling System. The Contract requires the provision of an effective and flexible claim handling system in place to monitor the daily handling of claims, financial liabilities and claim experiences incurred within the authority accessible to users 24 hours a day 7 days a week. This procurement is an Open process. Organisations wishing to take part in this project are invited to 'express an interest' and also 'opt in' which will give access to the full procurement documents in the e-tendering system. To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 9th October 2023. Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline. Please ensure that where possible documents are uploaded as a PDF and that file names are succinct. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above. Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands. To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Additional information: Hertfordshire County Council is currently out to procurement for the Provision of an Insurance Claims Handling System. The Contract requires the provision of an effective and flexible claim handling system in place to monitor the daily handling of claims, financial liabilities and claim experiences incurred within the authority accessible to users 24 hours a day 7 days a week. This procurement is an Open process. Organisations wishing to take part in this project are invited to 'express an interest' and also 'opt in' which will give access to the full procurement documents in the e-tendering system. To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 9th October 2023. Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline. Please ensure that where possible documents are uploaded as a PDF and that file names are succinct. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above. Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands. To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Delivery Notes Option to extend for up to 2 further years Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/55d59564-061b-4f78-8430-a2dfdaa6d800 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Sep 2023 | | Submission deadline | 9 Oct 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 6 Jun 2024 - 5 Jun 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £215,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HERTFORDSHIRE COUNTY COUNCIL - RESOURCES | | Locality | HERTFORDSHIRE | | Post town | Stevenage | | Postcode | SG13 8DE | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH26 North and East Hertfordshire | | Local authority | East Hertfordshire | | Electoral ward | Hertford Castle | | Westminster constituency | Hertford and Stortford | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 66 - Financial and insurance services - 72 - IT services: consulting, software development, Internet and support ### Codes - 48311100 - Document management system - 48442000 - Financial systems software package - 48610000 - Database systems - 48612000 - Database-management system - 48627000 - Real-time operating system software package - 48780000 - System, storage and content management software package - 48781000 - System management software package - 48900000 - Miscellaneous software package and computer systems - 66000000 - Financial and insurance services - 66510000 - Insurance services - 66517300 - Risk management insurance services - 66518300 - Insurance claims adjustment services - 72212442 - Financial systems software development services - 72212780 - System, storage and content management software development services - 72212781 - System management software development services - 72212900 - Miscellaneous software development services and computer systems ## Release History - 7 Sep 2023 at 13:21 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/55d59564-061b-4f78-8430-a2dfdaa6d800 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/55d59564-061b-4f78-8430-a2dfdaa6d800 7th September 2023 - Opportunity notice on Contracts Finder ## Notice URLs - https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8cd5fbb2-0cec-4743-960b-2d821c563128. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8cd5fbb2-0cec-4743-960b-2d821c563128.json.