---
title: "Maintenance and Future Development of Durham County Council's Existing Mitel Telephony System"
ocid: "ocds-b5fd17-8ce19cf8-47d4-4a2f-9e65-0e3545f0dea5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ce19cf8-47d4-4a2f-9e65-0e3545f0dea5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8ce19cf8-47d4-4a2f-9e65-0e3545f0dea5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8ce19cf8-47d4-4a2f-9e65-0e3545f0dea5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2020-07-08"
---

# Maintenance and Future Development of Durham County Council's Existing Mitel Telephony System

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-8ce19cf8-47d4-4a2f-9e65-0e3545f0dea5

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## Summary

Durham County Council has completed the procurement process for "Maintenance and Future Development of Durham County Council's Existing Mitel Telephony System," classified under telecommunications equipment and supplies. The contract, valued at £700,000, was awarded on 23rd April 2020, following a direct award method, with the contract period commencing on 1st May 2020 and concluding on 30th April 2025. The procurement process was initiated prior to the tender deadline of 23rd March 2020, and the services are to be delivered in the North East region of the United Kingdom.

This tender presents significant opportunities for businesses in the telecommunications sector, particularly for small to medium-sized enterprises (SMEs) engaged in telephony maintenance and upgrades. Firms with experience in IP telephony systems and service management would be well-suited to compete for future contracts of this nature, as they can leverage their expertise to support public sector needs effectively.

## Notice

Maintenance and Upgrades of the Council's Existing Mitel IP Telephony Estate

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3e83f7e7-a581-4439-978f-e2fad8366b68 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2020 |
| Submission deadline | 23 Mar 2020 |
| Future notice date | Not specified |
| Award date | 22 Apr 2020 |
| Contract period | 30 Apr 2020 - 30 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £700,000 |
| Lots value | Not specified |
| Awards value | £700,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAINTEL EUROPE |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32500000 - Telecommunications equipment and supplies

## Release History

- 8 Jul 2020 at 13:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3e83f7e7-a581-4439-978f-e2fad8366b68

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3e83f7e7-a581-4439-978f-e2fad8366b68
  8th July 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.durham.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ce19cf8-47d4-4a2f-9e65-0e3545f0dea5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8ce19cf8-47d4-4a2f-9e65-0e3545f0dea5.json.