---
title: "C316733 Social Media Management Software 2024"
ocid: "ocds-b5fd17-8ce903ec-44e3-4bf7-8a41-6f8ed6415f16"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ce903ec-44e3-4bf7-8a41-6f8ed6415f16"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8ce903ec-44e3-4bf7-8a41-6f8ed6415f16.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8ce903ec-44e3-4bf7-8a41-6f8ed6415f16.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHSBSA"
published: "2024-11-13"
---

# C316733 Social Media Management Software 2024

Buyer: NHSBSA  
Current stage: Award  
OCID: ocds-b5fd17-8ce903ec-44e3-4bf7-8a41-6f8ed6415f16

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## Summary

The NHS Business Services Authority (NHSBSA) has awarded a contract titled "C316733 Social Media Management Software 2024" for managing its social media accounts. This initiative falls under the software-related services category and pertains to the selective procurement method through a call-off from a framework agreement. The contract was awarded on 25th October 2024 to Sprout Social Inc and will run until 24th October 2025. The services will be delivered across various locations, including the UK and other international regions. Key dates include the end of the tender period on 18th October 2024 and the commencement of the contract term immediately upon award. The project is valued at £51,456.94 GBP.

This tender presents a significant opportunity for businesses specialising in social media management software, particularly those capable of providing comprehensive customer engagement and marketing solutions. SMEs will find this contract especially suitable due to the dedication to fostering small to medium-sized enterprises. Companies equipped with advanced reporting and analytics capabilities to monitor and engage with social media audiences worldwide will be highly competitive in this procurement process. Successful engagement with the NHSBSA can lead to enhanced industry credibility and potential future contracts within the public health sector.

## Notice

The scope of the contract includes the single-view management of the NHSBSA's social media accounts (Facebook, Twitter etc.) for customer engagement and marketing. The software will actively monitor relevant online conversations and provide insight from reporting and analytics.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/69b2f4c3-e7ca-4009-b433-06caf695800b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Nov 2024 |
| Submission deadline | 18 Oct 2024 |
| Future notice date | Not specified |
| Award date | 24 Oct 2024 |
| Contract period | 24 Oct 2024 - 24 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £51,456 |
| Lots value | Not specified |
| Awards value | £51,456 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHSBSA |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPROUT SOCIAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 13 Nov 2024 at 12:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/69b2f4c3-e7ca-4009-b433-06caf695800b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/69b2f4c3-e7ca-4009-b433-06caf695800b
  13th November 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a57f3283-8aef-485f-a866-bdd16ade3a74
  W44504 Social Media Management Software 2024 - G-Cloud-13-Call-Off-Contract v1 Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ce903ec-44e3-4bf7-8a41-6f8ed6415f16. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8ce903ec-44e3-4bf7-8a41-6f8ed6415f16.json.