---
title: "Service Maintenance of I.T. Equipment - Pro Support 24x7"
ocid: "ocds-b5fd17-8cfb18f6-de30-4cbe-848d-4d6160e2fce1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8cfb18f6-de30-4cbe-848d-4d6160e2fce1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8cfb18f6-de30-4cbe-848d-4d6160e2fce1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8cfb18f6-de30-4cbe-848d-4d6160e2fce1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HULL & EAST YORKSHIRE HOSPITALS NHS TRUST"
published: "2019-02-20"
---

# Service Maintenance of I.T. Equipment - Pro Support 24x7

Buyer: HULL & EAST YORKSHIRE HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-8cfb18f6-de30-4cbe-848d-4d6160e2fce1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8cfb18f6-de30-4cbe-848d-4d6160e2fce1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8cfb18f6-de30-4cbe-848d-4d6160e2fce1.json)

## Summary

The procurement process involved the Hull & East Yorkshire Hospitals NHS Trust, which awarded a contract titled "Service Maintenance of I.T. Equipment - Pro Support 24x7" in the healthcare sector, specifically focused on software support services. The contract, valued at £22,929.72, was awarded to Dell Corporation Limited following a selective procurement method as a call-off from a framework agreement. The award notification was published on 20th February 2019, with the contract period set to commence on 1st March 2019 and concluding on 28th February 2021. The delivery is designated for the Yorkshire and the Humber region in England.

This tender presents an opportunity for businesses specialising in IT support services to expand their operations, particularly those that can provide similar maintenance or support solutions for medical equipment. Small and medium-sized enterprises (SMEs) are particularly well-suited to compete in this space, as the contract allows for SME participation. Companies with expertise in IT solutions, software management, or customer support services in the healthcare industry may find this contract beneficial for growth and collaboration.

## Notice

This notice is being posted to inform of an award of contract to Dell Corporation for 24x7 pro support of Dell hardware and software. This contract utilises Shared Business Services Framework Agreement: Link: IT Solutions (Networks, Software, Hardware and IT Services) NHS/16/CR/WAB/8723.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/81b87ea4-febb-46fc-92f2-f43791120f4d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2019 |
| Submission deadline | 14 Feb 2019 |
| Future notice date | Not specified |
| Award date | 14 Feb 2019 |
| Contract period | 1 Mar 2019 - 28 Feb 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £22,929 |
| Lots value | Not specified |
| Awards value | £22,929 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HULL & EAST YORKSHIRE HOSPITALS NHS TRUST |
| Locality | HULL |
| Post town | Hull |
| Postcode | HU3 2JZ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE11 Kingston upon Hull, City of |
| Local authority | Kingston upon Hull, City of |
| Electoral ward | Central |
| Westminster constituency | Kingston upon Hull North and Cottingham |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DELL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 20 Feb 2019 at 14:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/81b87ea4-febb-46fc-92f2-f43791120f4d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/81b87ea4-febb-46fc-92f2-f43791120f4d
  20th February 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8cfb18f6-de30-4cbe-848d-4d6160e2fce1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8cfb18f6-de30-4cbe-848d-4d6160e2fce1.json.