---
title: "Bespoke Homecare"
ocid: "ocds-b5fd17-8cff84f0-c0d7-4cff-8fab-fcd2f964f39f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8cff84f0-c0d7-4cff-8fab-fcd2f964f39f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8cff84f0-c0d7-4cff-8fab-fcd2f964f39f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8cff84f0-c0d7-4cff-8fab-fcd2f964f39f.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "SUFFOLK COUNTY COUNCIL"
published: "2019-03-28"
---

# Bespoke Homecare

Buyer: SUFFOLK COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-8cff84f0-c0d7-4cff-8fab-fcd2f964f39f

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## Summary

Suffolk County Council is currently in the planning stage for the procurement of a bespoke homecare service. This process, titled "Bespoke Homecare", falls under the health and social work services industry, specifically targeting providers in the East of England, United Kingdom. The engagement period for gathering market views ends on 19 April 2019. The authority aims to refine service specifications and has invited feedback from interested parties to shape the bespoke service model they intend to implement.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to expand their services in the homecare sector. Companies with expertise in providing tailored care solutions, especially those experienced in handling specific health conditions and personal care, would be well-suited to compete. Given the emphasis on responsive and bespoke care, businesses that can demonstrate their ability to meet complex care needs and operate effectively within local geographic areas are strongly encouraged to participate in the upcoming opportunities.

## Notice

Suffolk County Council is changing the way in which it commissions home care services. The new Home Care Model features four elements: * Responsive - urgent same day community response where any requirement for on-going home care and support is not yet determined or where a change of needs is being considered, this could be either a short term period of assessment or and offer when required a reablement intervention for people to maximise their independence and enable them to remain at, or return to, home. This will be a redesign of existing in house ACS and CCG services. * Bespoke - for those customers that require staff to be particularly skilled to deliver personal care and support to customers, e.g. particular health conditions, behaviours of concern, or where there is an element of the care package which would not be available in the Locality model. For example; domiciliary overnight support (sleep in and waking night), live in care. * Locality - care providers working in a geographic area, able to meet the planned personal care and support needs of a range of people, when required at a set price. Covers the majority of home care required by vulnerable adults and CHC patients. Tender applications for this have closed, but will reopen later in the year. * Provider of Last Resort - required to meet the statutory duty of the Care Act and have care available as required if market has no capacity, or when a care business fails to help regulate provider behaviour. This will be an in house ACS service. This notice relates to the Bespoke element of the model. Suffolk County Council are seeking the views of the market to help shape the Bespoke service and to inform the service specification(s). If you would like to participate, you can contact: ACSHomeCareandHousingSPARTeam@suffolk.gov.uk to request a meeting with Suffolk County Council, alternatively, you can complete this survey and send to: ACSHomeCareandHousingSPARTeam@suffolk.gov.uk by 15th April.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bd8a890e-db6c-436a-8a90-e4999a563074 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Mar 2019 |
| Submission deadline | Not specified |
| Future notice date | 19 Apr 2019 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUFFOLK COUNTY COUNCIL |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP1 2BX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 28 Mar 2019 at 09:40 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/bd8a890e-db6c-436a-8a90-e4999a563074

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bd8a890e-db6c-436a-8a90-e4999a563074
  28th March 2019 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/93db7648-cdb7-4af0-a1d3-b767ec899062
  Bespoke Homecare - questionnaire

## Provenance

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