---
title: "Customer Experience and Design: User Centred Design"
ocid: "ocds-b5fd17-8d0d1c50-1d29-4e11-9c97-14b82eff4aba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d0d1c50-1d29-4e11-9c97-14b82eff4aba"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8d0d1c50-1d29-4e11-9c97-14b82eff4aba.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8d0d1c50-1d29-4e11-9c97-14b82eff4aba.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2022-04-19"
---

# Customer Experience and Design: User Centred Design

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-8d0d1c50-1d29-4e11-9c97-14b82eff4aba

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d0d1c50-1d29-4e11-9c97-14b82eff4aba)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8d0d1c50-1d29-4e11-9c97-14b82eff4aba.json)

## Summary

The Department for Education is seeking a service provider for a User Research Tool to facilitate User Centred Design, with a total contract value of £150,000. The procurement is classified under Internet or intranet server application development services (CPV Code: 72422000). The procurement method utilised for this contract is a selective approach, conducted through a call-off from a framework agreement. The tender process has reached the award stage, with the contract having started on 29 March 2022 and concluding on 28 March 2023. Key dates include the end of the tender period on 25 March 2022 and the publication of the award notice on 19 April 2022.

This contract presents significant opportunities for small and medium-sized enterprises (SMEs) that specialize in user research tools, software development, and user experience design. Companies with expertise in delivering user-centred design solutions would be particularly well-suited to participate in similar tenders. Engaging with the Department for Education in the future could enhance business growth and open doors to further contracts within the education sector.

## Notice

A User Research Tool at scale is required to support the team in the delivery and provisions of User Centred Design

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bee007c1-0ee7-4bae-a98d-e80a9f366939 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Apr 2022 |
| Submission deadline | 25 Mar 2022 |
| Future notice date | Not specified |
| Award date | 27 Mar 2022 |
| Contract period | 28 Mar 2022 - 28 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | £150,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2FJ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | USERZOOM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72422000 - Internet or intranet server application development services

## Release History

- 19 Apr 2022 at 09:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bee007c1-0ee7-4bae-a98d-e80a9f366939

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bee007c1-0ee7-4bae-a98d-e80a9f366939
  19th April 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b24d632a-0327-47ba-bb52-cb871ee0f1c6
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d0d1c50-1d29-4e11-9c97-14b82eff4aba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8d0d1c50-1d29-4e11-9c97-14b82eff4aba.json.