---
title: "Framework Agreement for NHS Staff Survey Services"
ocid: "ocds-b5fd17-8d130ae8-adc8-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d130ae8-adc8-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8d130ae8-adc8-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8d130ae8-adc8-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "N H S BUSINESS SERVICES AUTHORITY"
published: "2016-11-18"
---

# Framework Agreement for NHS Staff Survey Services

Buyer: N H S BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-8d130ae8-adc8-11e6-9901-0019b9f3037b

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## Summary

The NHS Business Services Authority is offering a Framework Agreement for NHS Staff Survey Services, aimed at providing valuable insights into the experiences of NHS staff across England. The tender is currently in the award stage, with a contract period spanning from June 16, 2015, to June 16, 2019. This procurement falls under the services category, specifically related to market and economic research, and is set to support around 250 organisations in conducting annual surveys. The deadline for the tender submission was on May 5, 2015.

This tender presents a significant opportunity for businesses specialising in research and data analysis, particularly those with experience in public health and staff engagement surveys. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) particularly stand to benefit from entering this framework. By offering services such as data collection, analysis, and survey distribution, prospective suppliers can contribute to improving NHS trust performance while also enhancing their own market presence.

## Notice

The NHS Staff survey was implemented in full for the first time in the autumn of 2003 and has been repeatedevery year since then. Questionnaires are sent to nearly 560 000 staff throughout England each year. The purpose of the NHS Staff Survey is to collect staff views and experiences of working in their local NHS trustand to provide information for deriving national and local performance indicators. Results from the survey areused by these NHS organisations to identify areas for improvement, registration, periodic review, Quality andRisk Profiles and national studies. The Framework Suppliers provide the following Services: -- Providing practical support and advice for selecting a sample of staff in accordance with the specification setout by the Advice Centre; -- Printing questionnaires, covering letters, reminders etc.; -- Advising trusts on their pre-survey communication strategy; -- Distribution of survey materials, and handling receipt of questionnaires; -- Liaising with trusts about non-responses and reminders; -- Providing support and advice to ensure good response rates; -- Data entry, cleaning data and providing data to the Advice Centre by the required deadline in the specifiedformat (the Advice Centre will be responsible for providing basic standard reports of survey findings to NHStrusts). The Survey Framework is supported by the NHS Staff Survey Advice Centre (Advice Centre). Working with theContracting Authority and with the independent NHS Staff Survey Improvement Board, this Advice Centre isresponsible for designing the surveys, preparing guidance and co-coordinating implementation of the surveys atthe local level. Contracts will be let through the Framework by the Contracting Authority and/or those organisations detailed in section VI.3 of the Contract Notice. It is anticipated that each organisation will run 1 survey on an annual basis and it isexpected that there will be c 250 organisations letting contracts under the framework per annum.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9ebcf00a-eb41-41fa-bc65-ff16bbaed84b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2016 |
| Submission deadline | 5 May 2015 |
| Future notice date | Not specified |
| Award date | 15 Jun 2015 |
| Contract period | 15 Jun 2015 - 16 Jun 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N H S BUSINESS SERVICES AUTHORITY |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SUPPLIERS ARE: PICKER INSTITUTE EUROPE AND QUALITY HEALTH LIMITE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79300000 - Market and economic research; polling and statistics

## Release History

- 18 Nov 2016 at 20:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9ebcf00a-eb41-41fa-bc65-ff16bbaed84b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9ebcf00a-eb41-41fa-bc65-ff16bbaed84b
  6th July 2015 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7d4f97a1-49a2-49cb-b04a-8489fc96a5d1
  PQQ Pack
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f3142e9b-b6ac-451b-a1d8-234958f08401
  Contract Award Notice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/538fc4c7-6993-486b-917d-14fd025224ca
  Contract Notice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/26c7d4a7-f8a3-4a0b-abcc-40f154bf6f7a
  Tender Documents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d130ae8-adc8-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8d130ae8-adc8-11e6-9901-0019b9f3037b.json.
