---
title: "Government Support Services - Face to Face Identity Verification"
ocid: "ocds-b5fd17-8d1330b5-bb85-4b92-bf4a-a88744eedb4a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d1330b5-bb85-4b92-bf4a-a88744eedb4a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8d1330b5-bb85-4b92-bf4a-a88744eedb4a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8d1330b5-bb85-4b92-bf4a-a88744eedb4a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "POST OFFICE LIMITED"
published: "2023-08-09"
---

# Government Support Services - Face to Face Identity Verification

Buyer: POST OFFICE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-8d1330b5-bb85-4b92-bf4a-a88744eedb4a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d1330b5-bb85-4b92-bf4a-a88744eedb4a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8d1330b5-bb85-4b92-bf4a-a88744eedb4a.json)

## Summary

The Post Office Limited has awarded a contract for Government Support Services - Face to Face Identity Verification, valued at £32,000,000. The procurement method used was a negotiated procedure without prior publication. The contract period runs from July 25, 2023, to July 24, 2028. This opportunity was published on July 24, 2023, and is suitable for businesses providing services in various regions across the United Kingdom.

This tender presents a significant opportunity for businesses offering in-branch face-to-face document verification services. Companies capable of providing offline face-to-face channels for identity verification services in Post Office branches are well-suited to compete. The contract involves a substantial forecasted spend and offers a long-term opportunity for growth and collaboration with the Post Office Limited.

## Notice

In-branch face to face document verification services to allow customers who cannot get verified via other online channels to successfully verify themselves using an offline face-to-face channel in Post Office branches. Additional information: The Contract is for an initial period of 36 months with options to extend for up to a further 24 months. The forecast spend is the maximum forecast based on utilisation of all optional extensions and based on extrapolation beyond year 3 as Post Office does not have precise forecasts for that period. This forecast might therefore overstate the likely spend.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4fd6fd03-27db-4fc7-bf6b-b7f4af0e3a1e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated procedure without prior publication (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Aug 2023 |
| Submission deadline | 24 Jul 2023 |
| Future notice date | Not specified |
| Award date | 23 Jul 2023 |
| Contract period | 24 Jul 2023 - 24 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £32,000,000 |
| Lots value | Not specified |
| Awards value | £32,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | YOTI |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75131000 - Government services

## Release History

- 9 Aug 2023 at 14:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4fd6fd03-27db-4fc7-bf6b-b7f4af0e3a1e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4fd6fd03-27db-4fc7-bf6b-b7f4af0e3a1e
  9th August 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d1330b5-bb85-4b92-bf4a-a88744eedb4a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8d1330b5-bb85-4b92-bf4a-a88744eedb4a.json.