--- title: "DBC (SF) Housing Benefit and Council Tax Resilience Service" ocid: "ocds-b5fd17-8d699e84-c0df-4cc7-b864-d6891c03353f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d699e84-c0df-4cc7-b864-d6891c03353f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8d699e84-c0df-4cc7-b864-d6891c03353f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-8d699e84-c0df-4cc7-b864-d6891c03353f.json" source: "Contracts Finder" current_stage: "Tender" buyer: "DACORUM BOROUGH COUNCIL" published: "2023-01-16" --- # DBC (SF) Housing Benefit and Council Tax Resilience Service Buyer: DACORUM BOROUGH COUNCIL Current stage: Tender OCID: ocds-b5fd17-8d699e84-c0df-4cc7-b864-d6891c03353f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d699e84-c0df-4cc7-b864-d6891c03353f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8d699e84-c0df-4cc7-b864-d6891c03353f.json) ## Summary The Dacorum Borough Council has issued a tender for the provision of Housing Benefit and Council Tax Resilience Service. This contract will provide on-demand resilience to cope with peak workloads and staff absences. The deadline for submitting tender documents is 12 noon on 20th February 2023. The procurement method is an open procedure, and the contract period will run from 1st August 2023 to 1st August 2026. The contract falls under the Benefit services and Administrative services for business operations categories. This tender by the Dacorum Borough Council offers opportunities for businesses experienced in Housing Benefit, Council Tax Support, and Business Rates services. Small and medium enterprises (SMEs) would find this tender particularly suitable for their expertise. The council's initiative aims to enhance its existing resources and ensure a smooth transition to Universal Credit, providing a significant growth opportunity for eligible businesses in the services sector. ## Notice The provision of Housing Benefit and Council Tax Support, and the collection of Council Tax and Business Rates are statutory functions of the Council that must be fulfilled. This contract will allow resilience to be provided on-demand to cope with peaks in workload and periods of unplanned staff absence. This resilience will complement the existing resources in the Service and help with the transition from Housing Benefit to Universal Credit. In Scope: The contract requires staff who are experienced in processing work in the following areas: o Housing Benefit and Council Tax Support o Council Tax o Business Rates The contract should provide flexible on-demand resources for each Service area. The current supplier has stated that TUPE may apply to this contract. All the Tender Documents and correspondence must be submitted via the Councils e-tendering portal.at https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Please submit your completed tender document via the Council's e-tendering portal no later than 12 noon 20 February 2023. Any tender submitted either manually or by email will not be accepted. Additional information: All the Tender Documents and correspondence must be submitted via the Councils e-tendering portal.at https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Please submit your completed tender document via the Council's e-tendering portal no later than 12 noon 20 February 2023. Any tender submitted either manually or by email will not be accepted. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3f1eeed3-bd07-433e-9998-5ae8c0258559 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Jan 2023 | | Submission deadline | 20 Feb 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Aug 2023 - 1 Aug 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £750,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DACORUM BOROUGH COUNCIL | | Locality | HERTFORDSHIRE | | Post town | Hemel Hempstead | | Postcode | HP1 1HH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH27 South West Hertfordshire | | Local authority | Dacorum | | Electoral ward | Hemel Hempstead Town | | Westminster constituency | Hemel Hempstead | | Delivery location | Not specified | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75112000 - Administrative services for business operations - 75310000 - Benefit services ## Release History - 16 Jan 2023 at 12:46 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3f1eeed3-bd07-433e-9998-5ae8c0258559 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/3f1eeed3-bd07-433e-9998-5ae8c0258559 16th January 2023 - Opportunity notice on Contracts Finder - http://www.dacorum.gov.uk Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d699e84-c0df-4cc7-b864-d6891c03353f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8d699e84-c0df-4cc7-b864-d6891c03353f.json.