---
title: "Tenant Satisfaction Surveys - AWARD"
ocid: "ocds-b5fd17-8d7678a6-ec45-443f-b3d7-5c9a657486d6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d7678a6-ec45-443f-b3d7-5c9a657486d6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8d7678a6-ec45-443f-b3d7-5c9a657486d6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8d7678a6-ec45-443f-b3d7-5c9a657486d6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "IPSWICH BOROUGH COUNCIL"
published: "2023-09-18"
---

# Tenant Satisfaction Surveys - AWARD

Buyer: IPSWICH BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-8d7678a6-ec45-443f-b3d7-5c9a657486d6

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## Summary

The Ipswich Borough Council has awarded a contract for Tenant Satisfaction Surveys to Acuity Research & Practice Ltd. The procurement process was completed, and the contract is worth £29,160 in GBP. The tender was part of the services category with a procurement method of Open procedure. The contract period starts on 1st April 2023 and ends on 31st March 2024. The deadline for bid submission was 15th March 2023.

This tender for Tenant Satisfaction Surveys by Ipswich Borough Council provides business growth opportunities for market research agencies and companies offering customer survey, performance review, and social research services. Businesses specialising in housing services, market research, and statistical services are well-suited to compete in this procurement stage. The contract presents a chance for companies to engage with the council and contribute to enhancing tenant satisfaction levels in the East of England region, specifically in Ipswich.

## Notice

Ipswich Borough Council is inviting Quotes for an independent market research agency to carry out tenant satisfaction surveys on a quarterly tracking basis from April 2023. This opportunity is available on Suffolk Sourcing - www.suffolksourcing.uk Submission of bids = 15th March 2023 at 11:00AM.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/58234fad-1555-4ddb-a458-ce45b4aacafd |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Sep 2023 |
| Submission deadline | 15 Mar 2023 |
| Future notice date | Not specified |
| Award date | 27 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £29,160 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IPSWICH BOROUGH COUNCIL |
| Locality | SUFFOLK |
| Post town | Ipswich |
| Postcode | IP1 2DE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACUITY RESEARCH & PRACTICE |

## CPV Codes

### Divisions

- 70 - Real estate services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 70333000 - Housing services
- 79300000 - Market and economic research; polling and statistics
- 79310000 - Market research services
- 79311000 - Survey services
- 79313000 - Performance review services
- 79315000 - Social research services
- 79330000 - Statistical services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 18 Sep 2023 at 15:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/58234fad-1555-4ddb-a458-ce45b4aacafd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/58234fad-1555-4ddb-a458-ce45b4aacafd
  18th September 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.ipswich.gov.uk/services/procurement-and-tendering

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d7678a6-ec45-443f-b3d7-5c9a657486d6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8d7678a6-ec45-443f-b3d7-5c9a657486d6.json.