--- title: "SOL - Discretionary Crisis Fund - The Supply of White Goods" ocid: "ocds-b5fd17-8d9cd9c6-6858-4549-8363-7a8690343dbc" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d9cd9c6-6858-4549-8363-7a8690343dbc" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8d9cd9c6-6858-4549-8363-7a8690343dbc.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-8d9cd9c6-6858-4549-8363-7a8690343dbc.json" source: "Contracts Finder" current_stage: "Tender" buyer: "COVENTRY - SOLIHULL - WARWICKSHIRE" published: "2020-03-17" --- # SOL - Discretionary Crisis Fund - The Supply of White Goods Buyer: COVENTRY - SOLIHULL - WARWICKSHIRE Current stage: Tender OCID: ocds-b5fd17-8d9cd9c6-6858-4549-8363-7a8690343dbc [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d9cd9c6-6858-4549-8363-7a8690343dbc) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8d9cd9c6-6858-4549-8363-7a8690343dbc.json) ## Summary Solihull Council is seeking suppliers for the "SOL - Discretionary Crisis Fund - The Supply of White Goods" project, aimed at providing essential appliances such as cookers, washing machines, and fridges to residents experiencing financial hardship in the West Midlands, UK. The procurement process is currently in the tender stage, with submissions due by 20 March 2020. The contract is set to begin on 1 April 2020 and run until 31 March 2022, as part of a non-recurrent procurement for goods. Interested parties can contact Georgia Davies at Solihull Council for more information. This tender presents a valuable opportunity for businesses in the domestic appliance and logistics sectors, particularly those that can offer responsive customer service and efficient delivery and installation. Companies that offer a range of white goods and possess the capacity to manage emergency needs promptly would be well-positioned to compete for this contract, ultimately helping to support vulnerable residents in the community. ## Notice Solihull Council, Income & Awards operate a Discretionary Crisis Scheme for residents that experience crisis events: an unforeseen emergency or exceptional financial hardship. This scheme is designed to provide basic provisions to enable residents to live safe and independent lives in the community. An integral part of this scheme is to support residents to move into settled accommodation following an unsettled way of life or ensure they have basic provisions to manage their care and support needs. All customers will be assessed as being in financial hardship and not having the resources to acquire the goods themselves. Further, customers will present with a range of vulnerabilities (physical, mental and learning disabilities) that make it difficult for them to manage their crisis events independently. To supply beneficiaries of the discretionary grant scheme with white goods so they can occupy secure accommodation following an unsettled way of life or exceptional pressures. The requirements are as follows: o To supply, deliver and install white goods (gas or electric cookers, washing machines, fridges etc) to beneficiaries of the discretionary grant scheme o There is a customer care service (help desk) to enable council staff to contact the provider between the hours of 9am to 5pm, Monday to Friday. This service should enable council staff to raise queries about orders, fulfilment times, invoices, complaints or technical difficulties. Given the emergency needs of our customers, we require a responsive help desk that can resolve a query on the same day. o To inspect, service or collect white goods that are identified as faulty and replace where required. Additional information: Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/60e5ad9e-4955-454e-9e0b-7cff14c8c429 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Mar 2020 | | Submission deadline | 20 Mar 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2020 - 31 Mar 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | COVENTRY - SOLIHULL - WARWICKSHIRE | | Locality | SOLIHULL | | Post town | Birmingham | | Postcode | B91 3QB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG32 Solihull | | Local authority | Solihull | | Electoral ward | St Alphege | | Westminster constituency | Solihull West and Shirley | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products - 98 - Other community, social and personal services ### Codes - 39000000 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products - 98000000 - Other community, social and personal services ## Release History - 17 Mar 2020 at 11:14 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/60e5ad9e-4955-454e-9e0b-7cff14c8c429 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/60e5ad9e-4955-454e-9e0b-7cff14c8c429 17th March 2020 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/csw-jets/aspx/ Additional information on how to apply for this contract ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8d9cd9c6-6858-4549-8363-7a8690343dbc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8d9cd9c6-6858-4549-8363-7a8690343dbc.json.