---
title: "Integrated CRM, EDRMS & Workflow System"
ocid: "ocds-b5fd17-8db56cf2-1633-4db0-a0fd-9fe0b1926365"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8db56cf2-1633-4db0-a0fd-9fe0b1926365"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8db56cf2-1633-4db0-a0fd-9fe0b1926365.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8db56cf2-1633-4db0-a0fd-9fe0b1926365.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "PHOENIX COMMUNITY HOUSING"
published: "2017-06-05"
---

# Integrated CRM, EDRMS & Workflow System

Buyer: PHOENIX COMMUNITY HOUSING  
Current stage: Tender  
OCID: ocds-b5fd17-8db56cf2-1633-4db0-a0fd-9fe0b1926365

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8db56cf2-1633-4db0-a0fd-9fe0b1926365)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8db56cf2-1633-4db0-a0fd-9fe0b1926365.json)

## Summary

The procurement process involves Phoenix Community Housing seeking proposals for an "Integrated CRM, EDRMS & Workflow System" under a selective procurement method, specifically a restricted procedure. This tender is classified under the software package and information systems category (CPV code 48000000) and has an estimated value of £250,000. The tender period will close on 3rd July 2017, with the contract set to commence on 2nd October 2017 and run until 31st October 2020. The delivery addresses for the services are located in the South East and London regions of the United Kingdom.

This tender presents substantial opportunities for SMEs, particularly those specialising in software solutions, customer relationship management, and workflow systems. Businesses with experience in implementational services for integrated software systems would be particularly well-suited to compete effectively for this contract. Given the focus on integrated systems, technology firms that can deliver innovative, configurable solutions are encouraged to engage in this opportunity, which could not only expand their portfolio but also strengthen their presence in the public sector market.

## Notice

The supply of a user configurable and integrated customer relationship management, electronic document & records management and workflow system with associated implementation services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9aa4734d-ba6f-4617-b04d-5dd743110cda |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2017 |
| Submission deadline | 3 Jul 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Oct 2017 - 31 Oct 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PHOENIX COMMUNITY HOUSING |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE6 2RP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Lewisham |
| Electoral ward | Catford South |
| Westminster constituency | Lewisham East |
| Delivery location | TLI London, TLJ South East (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 5 Jun 2017 at 16:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9aa4734d-ba6f-4617-b04d-5dd743110cda

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9aa4734d-ba6f-4617-b04d-5dd743110cda
  5th June 2017 - Opportunity notice on Contracts Finder
- http://www.mytenders.org/search/show/search_view.aspx?ID=JUN143610
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.phoenixch.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8db56cf2-1633-4db0-a0fd-9fe0b1926365. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8db56cf2-1633-4db0-a0fd-9fe0b1926365.json.