---
title: "L2 Service Management"
ocid: "ocds-b5fd17-8dc7895c-9cf6-4d2d-899f-948c6e70cac3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8dc7895c-9cf6-4d2d-899f-948c6e70cac3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8dc7895c-9cf6-4d2d-899f-948c6e70cac3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8dc7895c-9cf6-4d2d-899f-948c6e70cac3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2022-05-25"
---

# L2 Service Management

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-8dc7895c-9cf6-4d2d-899f-948c6e70cac3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8dc7895c-9cf6-4d2d-899f-948c6e70cac3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8dc7895c-9cf6-4d2d-899f-948c6e70cac3.json)

## Summary

The Home Office is seeking to award a contract titled "L2 Service Management," aimed at providing level support and service management for their desktop estate. This procurement falls under the IT services category and has an estimated value of £21,390,264. The tender was officially awarded on 11th February 2022, with a contract period running until 10th February 2025. The procurement method used for this process is classified as 'Other.' The contract encompasses delivery addresses across various regions, including the United Kingdom and British Overseas Territories.

This awarded contract offers substantial opportunities for businesses in the IT services industry, particularly those specialising in consulting, software development, and support services. Companies that can deliver high levels of service management and support may find this contract particularly relevant. Given the scope of the project, larger firms with considerable experience and capacity in managing complex IT environments would be well-positioned to participate in future tenders or related opportunities arising from this procurement process.

## Notice

Level support and service management for the HO desktop estate

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e7614e00-f1f8-4f44-a810-a92140d97cad |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 May 2022 |
| Submission deadline | 11 Feb 2022 |
| Future notice date | Not specified |
| Award date | 11 Feb 2022 |
| Contract period | 11 Feb 2022 - 10 Feb 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,390,264 |
| Lots value | Not specified |
| Awards value | £21,390,264 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUJITSU SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 May 2022 at 12:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e7614e00-f1f8-4f44-a810-a92140d97cad

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e7614e00-f1f8-4f44-a810-a92140d97cad
  25th May 2022 - Awarded contract notice on Contracts Finder
- https://atamis-8888.cloudforce.com/sfc/p/58000000L5A4/a/4I000001R6gW/_t97pqLSh0TOvV3hEncB7zNaEOEpW5N7ftt9nTzmM3Q
  C20540 EUCC Services - Order Form HOFJ signed_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8dc7895c-9cf6-4d2d-899f-948c6e70cac3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8dc7895c-9cf6-4d2d-899f-948c6e70cac3.json.