--- title: "Robotic Process Automation" ocid: "ocds-b5fd17-8dd5afaf-fb36-4d77-8b4c-b6360ea6b7bb" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8dd5afaf-fb36-4d77-8b4c-b6360ea6b7bb" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8dd5afaf-fb36-4d77-8b4c-b6360ea6b7bb.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-8dd5afaf-fb36-4d77-8b4c-b6360ea6b7bb.json" source: "Contracts Finder" current_stage: "Planning" buyer: "SLOUGH BOROUGH COUNCIL" published: "2022-03-29" --- # Robotic Process Automation Buyer: SLOUGH BOROUGH COUNCIL Current stage: Planning OCID: ocds-b5fd17-8dd5afaf-fb36-4d77-8b4c-b6360ea6b7bb [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8dd5afaf-fb36-4d77-8b4c-b6360ea6b7bb) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8dd5afaf-fb36-4d77-8b4c-b6360ea6b7bb.json) ## Summary The procurement process is being facilitated by Slough Borough Council, focusing on the project titled "Robotic Process Automation." This initiative falls under the business transaction and personal business software package industry category and is aimed at addressing the increasing demands on the council's Revenues, Benefits and Charges Service. The procurement is currently in the planning stage, with a Request for Information (RFI) set to gather insights from potential suppliers. Key deadlines include the RFI response due by 12:00 noon on 8th April 2022, with the procurement process anticipated to begin shortly thereafter. The contract period is planned from 1st July 2022 to 30th June 2025. This tender presents valuable opportunities for businesses specialising in robotic process automation, particularly those with experience in automating high-volume transactions. Companies that can demonstrate a proven track record of successful automation solutions, especially with systems similar to the Capita Academy Revenues and Benefits System, will be well-positioned to participate. Small and medium-sized enterprises (SMEs) are encouraged to engage, as the council has indicated that they are suitable for this procurement. The involvement in this project could significantly enhance operational efficiencies within Slough’s services, creating a favourable environment for innovative automation providers to expand their business offerings. ## Notice Slough's Revenues, Benefits and Charges Service is responsible for the collection and administration of Council Tax for c56,000 households, Business Rates for c3000 businesses and Council Rents as well as the Administration and payment of Housing Benefit and Council Tax Support to approx. 12,000 Households. Like many Revenues and Benefit services Slough has seen increases in workloads and additional demands by the DWP at the same time as reduced funding and resourcing pressures. The service needs to do more for less and is looking at opportunities to automate high volume transactions. The Service has identified a number of key transactions that it feels are suited to robotic automation and is seeking a supplier to deliver a proven solution to these and to offer additional opportunities to automate further processes where the business case is proven. The service would expect suppliers to have a track record (at least 2 years of operation) of delivering the automation of the key processes identified onto the Capita Academy Revenues and Benefits System, this should be backed up with appropriate reference sites. Solutions should be legislatively appropriate and meet the requirements of the DWP and other Government agencies as required. The Council issuing an RFI for which your response would be appreciated. Guidance for completion 1. Information supplied in response to this RFI, and any discussions throughout the duration of the market engagement process, will not be subjected to formal evaluation or scoring. To maximise the benefits from the market engagement and best inform the ITT and service requirements, suppliers are encouraged to participate and be as open and detailed in their responses as much as possible. This is not a shortlisting process and will not prejudice any future procurement exercise. 2. Please note the deadline for completing and returning this RFI document is 12:00 noon UK time on Friday 8th April 2022. Responses to this document, and all other communication/queries relating to this market engagement stage, must be sent by e-mail to craig.lorne@slough.gov.uk. The Council will then analyse the responses and look to refine the requirements ahead of a procurement process, expected to commence in the very near future. Your responses will shape both the requirement and route. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0ea8b5d5-2635-451a-b83a-86c069509522 | | Notice type | Planned Procurement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Other - To be determined | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 29 Mar 2022 | | Submission deadline | Not specified | | Future notice date | 1 May 2022 | | Award date | Not specified | | Contract period | 30 Jun 2022 - 30 Jun 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SLOUGH BOROUGH COUNCIL | | Locality | SLOUGH | | Post town | Slough | | Postcode | SL1 2EL | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ15 Berkshire East | | Local authority | Slough | | Electoral ward | Herschel Park | | Westminster constituency | Slough | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48400000 - Business transaction and personal business software package ## Release History - 29 Mar 2022 at 10:35 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/0ea8b5d5-2635-451a-b83a-86c069509522 - 24 Mar 2022 at 15:31 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/0ea8b5d5-2635-451a-b83a-86c069509522 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/0ea8b5d5-2635-451a-b83a-86c069509522 29th March 2022 - Future opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/7edef50d-d88b-42bc-b5d7-009c58add26d ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8dd5afaf-fb36-4d77-8b4c-b6360ea6b7bb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8dd5afaf-fb36-4d77-8b4c-b6360ea6b7bb.json.