--- title: "PRJ-1008-NCL CCG-Camden Crisis Cafe Service" ocid: "ocds-b5fd17-8df4277b-32d0-43dc-9709-de5f5d76a5ea" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8df4277b-32d0-43dc-9709-de5f5d76a5ea" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8df4277b-32d0-43dc-9709-de5f5d76a5ea.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-8df4277b-32d0-43dc-9709-de5f5d76a5ea.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NORTH CENTRAL LONDON CLINICAL COMMISSIONING GROUP" published: "2021-03-10" --- # PRJ-1008-NCL CCG-Camden Crisis Cafe Service Buyer: NORTH CENTRAL LONDON CLINICAL COMMISSIONING GROUP Current stage: Tender OCID: ocds-b5fd17-8df4277b-32d0-43dc-9709-de5f5d76a5ea [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8df4277b-32d0-43dc-9709-de5f5d76a5ea) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8df4277b-32d0-43dc-9709-de5f5d76a5ea.json) ## Summary The North Central London Clinical Commissioning Group is facilitating an open tender for the "PRJ-1008-NCL CCG-Camden Crisis Café Service", aimed at providing mental health crisis support in Camden, London. This service will deliver essential, non-clinical support within a community setting, operational from 1 July 2021 for an initial year, with potential for a one-year extension. The deadline for bid submissions is set for 30 March 2021. The contract is classified under health and social work services and has a total value of £440,000. This tender presents significant opportunities for businesses in the health and social care sector, especially those specialising in mental health services, community support, and crisis intervention. Small and medium enterprises as well as voluntary and community sector organisations would be particularly well-suited to engage in this competition, as they can provide adaptable, person-centred services tailored to local needs. Companies with experience in collaborative, holistic health support initiatives will find this opportunity aligns with their capabilities and expertise. ## Notice This service is for the provision of a mental health crisis cafe service. Crisis Cafes deliver support to those experiencing a mental health crisis. Allowing access often without prior arrangement or wait, they offer a range of holistic support, such as a 'hot drink', a 'listening ear', practical support and quick referral to a mental health assessment if required, all within a safe community environment. They are staffed by specialist mental health practitioners and well-trained peer support workers and volunteers. This service will operate within a wider health and social care system that is experiencing increasing demand for mental health support. It will largely be available out of hours and at weekends for Camden residents and people presenting to Camden services in crisis. The cafe will enable people to be diverted from local mental health crisis services and acute Emergency Departments (also referred to as A&E), relieving pressure on the wider 'acute' system. It will be integrated with existing statutory crisis, primary care and Resilience Network and voluntary sector services, offering an enhanced non-clinical dimension to the local crisis offer. The service will have strong commitment to work in a way that enables people to have greater control over their health and wellbeing. Those accessing the cafe will encounter a non-judgemental and friendly environment. Peer support will be an essential component, so that people in mental health crisis can benefit from the insight and understanding of others who have been in similar situations. This will contribute to a sense that users of the service are not facing the crisis on their own and there are others who have experienced this who can offer advice and support. Those in crisis will be supported to better manage their distress, self-care, and resilience, to enable them to access less intensive, restrictive sources of support, such as Resilience Network services, universal offers and peer networks. All of this will be achieved within a high quality, welcoming and accessible setting. The service will be non-stigmatising, safe and provide a positive user experience. Service users have been clear in their feedback that face-to-face interventions within a physical setting are critical during a crisis. The service will prioritise delivery of this support, although will also explore a more flexible, blended offer that will include concurrent methods, such as phone and text support. This specification has been developed with local partners, including NHS organisations, Camden Council, the Voluntary Sector, people with lived experience, carers, and frontline professionals. North Central London Clinical Commissioning Group (CCG) reserves the right to issue instructions from time to time to amend this specification as necessary to ensure continued service effectiveness and that statutory requirements are met. Additional information: The indicative date for Contract commencement is on 1 July 2021 for an initial period of 1 year. The Contract may be extended for an additional period of 1 year at the sole discretion of the Authority. Bidders are requested to review the contents of the Request For Quotation guidance document carefully, register their organisation, and express their interest in the RFQ via the e-tendering portal (ProContract). RFQ documentation can be accessed following initial registration and expression of interest via the e-tendering portal: https://proContract.due-north.com/register Any reference to "the e-tendering portal" should be considered reflective of the above web address. The RFQ has been issued through the e-tendering portal. All Bidders wishing to participate must complete and submit Bids that comply with the requirements set out in the RFQ document. Bidders are required to complete the Bid Response Document (Section F of the RFQ document) and upload it and any attachments as indicated, onto the e-tendering portal before the deadline for submission of bids specified in the RFQ document. The advertisement on Procontract Portal can be accessed by https://procontract.due-north.com/ProjectManagement/ProjectDashboard?projectId=377b4933-ca80-eb11-810b-005056b64545 ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d5a78a38-2ed9-44d5-aace-b94b5e10c959 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Mar 2021 | | Submission deadline | 30 Mar 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Jun 2021 - 30 Jun 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £440,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTH CENTRAL LONDON CLINICAL COMMISSIONING GROUP | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 7NT | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI45 Lambeth | | Local authority | Lambeth | | Electoral ward | Waterloo & South Bank | | Westminster constituency | Vauxhall and Camberwell Green | | Delivery location | TLI London | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 10 Mar 2021 at 15:24 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d5a78a38-2ed9-44d5-aace-b94b5e10c959 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d5a78a38-2ed9-44d5-aace-b94b5e10c959 10th March 2021 - Opportunity notice on Contracts Finder ## Notice URLs - https://northcentrallondonccg.nhs.uk/ - https://proContract.due-north.com/register - https://procontract.due-north.com/ProjectManagement/ProjectDashboard?projectId=377b4933-ca80-eb11-810b-005056b64545 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8df4277b-32d0-43dc-9709-de5f5d76a5ea. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8df4277b-32d0-43dc-9709-de5f5d76a5ea.json.